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Location: Donnington -Telford- TF2 7NB
Position: Inside Sales Account Manager
Salary: £24,570k per annum – plus commission
Working hours: Monday to Friday 9am – 5.30pm, Office Based.
Our Commitment: As a diverse and forward-thinking employer, we embed the principles of equality, diversity and inclusion into everything we do. That includes our staff, customers, suppliers and our local community. We’re committed to the wellbeing of all our staff and to the sustainability of our environment. No agencies.
Benefits:
* 31 days holiday, rising to 38 after longer service (inclusive of bank holidays)
* Pension & Life Assurance Scheme
* Private medical insurance after one year of service
* 2 fully paid community volunteering days each year
* Referral Scheme
* Opportunity for career break after 3 years of service
Responsibilities
* Build strong peer relationships with Field Sales colleagues (BDM, SBDM, and/or BDE) to deliver a consistent and strategic customer experience.
* Drive customer engagement through multiple communication channels including voice, email, and Microsoft Teams.
* Deliver exceptional service and account development planning to ensure retention and targeted growth.
* Be the remote account lead for customer queries, working collaboratively across departments to ensure timely resolutions.
Qualifications
* Previous experience of telephone-based sales.
* Previous experience in account management & sales environment.
* Reliable and determined in attitude, assesses own performance and strives to exceed.
* Enthusiastic about sales and able to maintain high standards and a positive attitude throughout the day.
* Target driven, self-motivated and hungry to exceed your KPI’s and to earn commission.
* Competitive and target-driven, pride yourself on getting the best from your team.
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