Join Superdrug Head Office - Make a Real Difference Every Day! Location: East Croydon. Hours: 37.5 | 9.00am – 5.30pm – Hybrid working available depending on role responsibilities with 2 days working from home and 3 days in a stylish, modern and collaborative office close to East Croydon Station. Salary: Competitive.
Why Superdrug
Passionate about Beauty and Health? Want to be part of an innovative, trend‑setting retailer? Our vibrant Head Office, based near East Croydon station is a fantastic environment filled with hundreds of brilliant personalities.
We’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun.
Our success comes from our people – they make the difference. We’re all about personality, we have fun, and we work hard to deliver that Superdrug feeling.
Role Purpose
We’re looking for a commercially minded Financial Analyst to join our growing Healthcare Finance team. You’ll play a key role in supporting Pharmacy and Healthcare Services, delivering insight that helps shape decisions and drive performance across the business.
This is a fantastic opportunity to gain exposure to a fast‑paced, evolving part of the business, working closely with both finance and operational teams.
A Typical Day In This Role Includes
* Partnering with Healthcare Services and Pharmacy teams to provide financial insight and support decision‑making
* Producing and analysing weekly and monthly performance reports, highlighting trends, risks and opportunities, and supporting forecasting and budgeting processes
* Supporting KPI tracking across healthcare, ensuring clear communication of performance to stakeholders
* Managing and reporting on pharmacy and nurse wages and hours, helping drive efficiency and investment decisions
* Supporting the healthcare bonus process, maintaining inputs and working with the rewards team
* Completing month‑end processes for OPEX and regional and central costs including balance‑sheet reconciliations and ensuring accuracy in financial reporting
* Identifying opportunities to improve processes, reporting, and systems to drive efficiency
* Providing ad‑hoc analysis and support to the wider finance function and Healthcare leadership team
* Generating detailed customer‑focused initiatives, in line with the Finance strategy and supporting their execution
* Listening to the customer and implementing new ideas and ways of working which improve service considering both online and offline
* Ensuring the team prioritises actions that delight the customer and team member
* Helping your team understand when to use AI, when to rely on human judgement, and how to combine both
* Actively shifting work from repetitive tasks to higher‑value activities as AI takes on routine work
* Role‑modeling behaviours to encourage confidence with AI, actively developing your ability to use AI effectively and think critically about outputs
* Keeping the human element strong: balancing AI efficiency with human coaching, empathy, and team cohesion
In This Role, You Will Regularly Interact With
* Healthcare Leadership Team
* Regional Pharmacy and Operations teams
* Finance, Audit, IT and Commercial teams
* External stakeholders including suppliers and wholesalers
This Job Is a Good Fit For You
* You enjoy turning data into meaningful insights that influence decisions
* You add value through strong analytical thinking and attention to detail
* You understand how financial information supports operational and commercial performance
* You are good at working with large data sets and simplifying complex information
* You can build relationships with both finance and non‑finance stakeholders
* You manage multiple priorities and meet tight deadlines
* You are motivated by improving processes and finding more efficient ways of working
* You get satisfaction from supporting a fast‑paced, evolving business
* You enjoy learning and are curious about the healthcare and pharmacy sector
* Superdrug is committed to developing future finance leaders, offering full support towards a professional qualification (CIMA or ACCA), with structured progression and pay increases linked to exam milestones
What You’ll Need
* Some experience working in a finance or analytical role
* A degree in finance, business or a related field would be valuable
* Strong working knowledge of Excel and experience with data analysis tools (e.g., Power BI)
* Understanding of core financial processes such as reporting, budgeting and reconciliations
* Experience working with large data sets and producing clear, accurate outputs
* The ability to communicate effectively with a wide range of stakeholders
* A proactive approach with a willingness to learn and take ownership
* An interest in developing knowledge of the healthcare and pharmaceutical sector
* Customer focus: be the voice of customers and orchestrate the organisation to live the brand purpose and inspire a customer‑first culture to build customer love at every touchpoint of our online and offline platform
* Establish strong relationships at all levels
* Can manage tough/complex messages with all stakeholders
* Role‑model collaboration to exceed goals
* Positive attitude towards feedback, using it to generate initiatives to meet/exceed expectations and share feedback in a meaningful way
* Effectively manages the team by playing to strengths and proactively addressing opportunities, ensuring everyone’s wellbeing and diversity are considered and celebrated
* Feels empowered to challenge across different career bands and roles, supporting other team members in shaping their work to do so
* Proactively keeps up to date with market and consumer trends in their specialism and feeds this into department strategy
* Uses data and insights to challenge the status quo and keep us ahead of the competition
* Uses data to inform and generate new ideas and make decisions to improve future plans
What’s In It For You
* 33 days holiday rising to 38 days with length of service (inclusive of bank holidays)
* 2 staff discount codes for yourself and a family member or friend
* 30% discount on Superdrug Own Brand Products both in store and online
* Hybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station
* Company pension matching and bonus
* We offer Stream – a money‑management app that gives you access to a percentage of your pay as you earn it
* Being part of more! We work closely with Savers, The Perfume Shop and Three UK
* We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets
* Unrivalled learning and development programmes
* Enhanced maternity/shared parental/adoption leave, company sick pay and pregnancy loss and support
* Come and be part of something special!
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