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Support secretary - specialist nursing teams

Bournemouth
Dorset Clinical Commissioning Group
Secretary
Posted: 13 April
Offer description

Detailed job description

and main responsibilities

The main responsibility of this role is to provide an efficient secretarial service to the Specialist Nursing Teams in Respiratory (DAIRS, Lung & TB) and to support colleagues during absence.

·To relieve Specialist Nurses of administrative tasks not pertaining to clinical work wherever possible.

·Typing clinic/additional letters to GP’s, patients and other Allied Health Professionals, using digital dictation when appropriate.

· Assisting the PA to Specialist Nursing Teams and PA/Consultant secretaries with admin duties.

· To manage electronic Diaries for the Specialist Nurses.

·To fully support the secretaries and PA in their roles and to help cover during sickness and annual leave.

·Look up, sort and file patients’ results.

·To manage the shared emails for TB, Lung Care and DAIRS and action where appropriate.

·Use the hospital computer system to access patient details. CRT must be always used when receiving and moving notes. This is mandatory within the Trust.

·Photocopying, scanning and general electronic filing.

Be responsible for out-going post, meeting afternoon deadline

·To answer the Lung care nurses, DAIRS and TB telephones and take messages when required.

·To deal with queries involving confidential documents regarding a wide variety of information without recourse to others. Escalating queries to the clinical nurses where required.

·To ensure clinics are fully utilised wherever possible.

To offer general help to other staff as required with spreadsheets excel etc

Person specification

Guidance

Essential criteria

1. Qualifications GCSE in English and Maths or Vocational level 3 in a relevant field
2. Experience as working as a medical secretary
3. Other Requirements Good verbal and written skills

Desirable criteria

4. Minute taking skills

Technical Skills

Essential criteria

5. Computer literate with word processing experience
6. Understanding Secretarial procedures & MS Word

Desirable criteria

7. Audio Typing
8. NHS Experience

Other Requirements

Essential criteria

9. Good verbal & written skills
10. Team Player
11. Well presented

Personal attributes

Essential criteria

12. Ability to deal with sensitive issues like cancer
13. Ability to organise own work load

Desirable criteria

14. Prioritisation

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