JOB DESCRIPTION
REPORTS TO: Delivery Manager
Responsible For: The Technical Project Manager will be responsible for delivery of Digital Technology projects through the full project life cycle in accordance with the agreed budget.
They will be the contact point for all issues pertaining to the project(s) assigned to them, including liaison with DTS (Digital Technology Services) Heads of Service and stakeholders across the Education Authority, and external suppliers to ensure delivery is consistent with project plan.
This will involve working closely with team members, Delivery Manager, Head of Digital Delivery Service and the PMO to ensure that all project requirements, deadlines, budget restrictions and schedules are on track.
The Managers will be responsible for managing and leading a team of employees within the service, this may include managing employees across all EA offices.
Job Purpose
The postholder will:
1. Lead and co-ordinate the activities of the project ensuring the achievement of the projects’ overall objectives within specified time and budget constraints.
2. Manage a Project team and be responsible for the successful implementation of multiple ICT projects to support the core business areas of the Education Authority.
3. Manage all RAID items relating to assigned projects and provide regular updates to ICT Management.
4. Liaise with EA Services to define project technical and business requirements.
5. Liaise with DE in respect of the Business Case funding for projects over the delegated limit.
6. Inform the DTS Programme Board of project progress and providing DDS PMO with regular status reports as define within the reporting guidelines.
Scope and Context
7. The postholder will lead and co-ordinate the procurement and implementation of several Business-Driven Technology projects across EA Services within the defined timescales, within agreed cost tolerances and to defined quality standards.
8. The postholder will work with the Delivery Manager and PMO to report on progress against agreed timescales, costs etc. and will also take the lead in resolving any issues which may arise with the assigned contractors where applicable.
9. Projects assigned to the Postholder within the DTS Programme of Work must adhere to their project plans and approved requirements.
Main Duties and Responsibilities
DTS Programme of Work
10. Co-ordinate the preparation of business cases for projects aligned to the DTS Programme of Work.
11. Establish the documentation necessary including technical specifications for the relevant full business case.
12. Work with the business and DTS to update the full business cases throughout the assigned projects.
13. Lead and co-ordinate the procurement of multiple projects within the Programme.
14. Oversee the implementation of multiple projects across EA services within defined timescales and budget.
15. Report to the DTS Programme Board and PMO on the progress of the DTS projects against agreed time and cost constraints.
16. Act as key contact and work in partnership with the appointed contractor in terms of implementation and support issues throughout the project life cycle.
Project Management, including System Procurement, Implementation and Performance
17. Project Planning, including test plans, cut-over plans, and training plans
18. Ensure all project milestones are properly identified for all phases of the project and that they are met through effective management of and communication with the project/implementation team
19. Adhere to the system of monitoring and reporting against project objectives and timescales
20. Manage the projects with defined environment including:
Detail planning
Monitoring of costs; and
Quality assurance
21. Prepare project documentation for the DTS Programme Board, attend as necessary and facilitate Project Board Meetings
Staff Management, including Resource Requirements, Planning and Monitoring Progress
22. Define detailed activities and project team accountabilities.
23. Define project resource requirements to meet the projects’ objectives to ensure they are provided when required.
24. Provide guidance and direction to members of the project team.
25. Allocate work packages to the project team.
Management of Key Relationships to Ensure Effective Interaction between various partners.
26. Liaise with appointed contractors as required and monitor the contractor’s performance against contracts and agreed timelines.
27. Liaise with relevant officers within EA, DE, contractor, etc in relation to the successful development/implementation of the systems within the DTS Programme of work.
28. Ensure appropriate interface arrangements, where necessary, are designed between the new system and legacy systems.
29. Undertake any other duties which from time to time may be required by the DTS Programme Board.
Risk Management
30. Identify and manage risks that may arise within their area of responsibility and develop controls to mitigate them, ensure any risks or issues are escalated appropriately before they develop into an issue.
31. Report to DTS Programme Board on risks and management thereof.