Heales Medical is an established Occupational Health provider delivering flexible, cost-effective, tailored health solutions across the UK to public and private sector clients. Our proactive, results-focused services align with government strategies to improve health and reduce absence.
Bid Writer / Business Development Officer
Heales Innovation Group – Hitchin, Hertfordshire (Office Based)
Overview
Are you a talented Bid Writer with a flair for business development and winning new opportunities? Do you enjoy creating compelling proposals while also helping to grow client relationships and identify new revenue streams?
We are seeking a highly motivated Bid Writer / Business Development Officer to join our vibrant office in Hertfordshire. This is an exciting opportunity to play a key role in a growing and innovative business where creativity, collaboration, and commercial success are at the heart of everything we do.
The Heales Innovation Group, incorporating Heales Medical, is an expanding organisation operating primarily within the Occupational Health industry, supporting both private and public sector organisations across the United Kingdom.
About the Role
This is a dual-purpose role combining high-quality bid writing with commercial business development activity. You will be responsible for supporting the end-to-end bid and proposal process, producing persuasive submissions, identifying tender opportunities, and contributing to wider growth initiatives.
You will work closely with internal stakeholders across operations, clinical services, finance, and leadership teams to develop winning bids, strengthen pipeline opportunities, and help drive business expansion.
Key Responsibilities
Bid Writing & Tender Management
* Support the full end-to-end bid / proposal process from opportunity identification through to submission
* Write clear, persuasive, and high-quality bid responses tailored to client requirements
* Coordinate information gathering from multiple internal stakeholders
* Ensure submissions are compliant, accurate, and delivered to fixed deadlines
* Support high-value, complex, and public sector tender submissions
* Maintain bid content libraries, case studies, and reusable proposal materials
* Use digital tools, including AI-enabled solutions, to improve efficiency and quality
Business Development
* Identify and track new tender, framework, and growth opportunities
* Build relationships with prospective and existing clients
* Support pipeline management and lead generation activity
* Contribute to sales strategies and commercial growth plans
* Analyse market trends, competitors, and customer needs
* Attend networking events, client meetings, and industry forums where required
* Support customer retention and account development initiatives
To Be Successful in This Role, You Will Demonstrate
* Experience working across the end-to-end bid or proposal process
* Proven ability to develop clear, persuasive written content aligned to client needs
* Experience supporting complex or high-value bids
* Strong written and verbal communication skills, with the ability to adapt messaging for different audiences
* Experience working with multiple stakeholders and managing competing priorities
* The ability to work to fixed deadlines within a structured bid environment
* Commercial awareness with the confidence to support growth activity
* Strong organisational skills and excellent attention to detail
* Experience using digital tools (including AI-enabled tools) to improve efficiency and quality
Desirable Skills & Experience
The following would be advantageous, but are not essential:
* Experience within healthcare, occupational health, professional services, or other regulated environments
* Exposure to formal bid governance processes
* Experience contributing to bid knowledge management or content libraries
* Previous experience in business development, account management, or sales support
* Understanding of public sector procurement frameworks and tender portals
Why Join Us?
At Heales Innovation Group, we offer a supportive environment that fosters growth and development. Our commitment to employee advancement means you will have access to opportunities for professional development, career progression, and exposure to strategic commercial projects.
Our office culture encourages collaboration, innovation, and accountability, ensuring every team member feels valued and empowered to succeed.