Warehouse Logistics Administrator
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About the Role
We are looking for a highly organised and detail - focused Warehouse Logistics Administrator to support our outbound dispatch operation. This role is critical in ensuring customer orders are shipped accurately, on time, and in full, while providing essential coordination between warehouse operations, transport providers, and internal teams.
If you thrive in a fast - paced logistics environment and enjoy combining administration with operational coordination, we d love to hear from you.
Key Responsibilities
Outbound Shipping & Dispatch
Coordinate daily outbound shipments to meet customer delivery schedules
Raise, check, and release all shipping documentation, including despatch notes, delivery notes, labels, and commercial paperwork when required
Liaise with transport providers to confirm collection and delivery times
Ensure all orders are picked, packed, and dispatched accurately and on time
Systems & Administration
Input and maintain outbound order data within the WMS / ERP system
Monitor shipment status and update system records accordingly
Communication & Coordination
Act as the main point of contact for outbound - related queries from customer services, transport providers, and internal teams
Work closely with the Warehouse Supervisor to prioritise workloads based on collection times
Work closely with the Warehouse Logistics Team Lead & Warehouse Supervisor
Escalate delivery issues, delays, or non - conformances to the appropriate managers
Compliance & Accuracy
Ensure all outbound activities comply with company procedures, health & safety standards, and transport regulations
Verify export or specialist shipping documentation where applicable
Support audits and investigations relating to outbound logistics issues
Continuous Improvement
Identify root causes of shipping errors, delays, or inefficiencies and suggest improvements
Support continuous improvement initiatives within outbound logistics
Assist with KPI tracking and reporting, including OTIF, despatch accuracy, and carrier performance
Skills & Competencies
Strong administrative and organisational skills
Excellent attention to detail and accuracy
Ability to work under pressure and meet tight deadlines
Clear and confident communication skills (written and verbal)
Proficient in Microsoft Office, particularly Excel and Outlook
Confident using warehouse management systems
Proactive problem - solver with a continuous improvement mindset
Knowledge & Experience
Essential
Previous experience in a logistics, warehouse, or transport administration role
Experience supporting outbound deliveries or despatch operations
Basic understanding of transport and shipping processes
Desirable
Experience using WMS or ERP systems, ideally SAP and/or EWM
Familiarity with wider warehouse and logistics operations
Personal Attributes
Reliable, flexible, and well - organised
Team - focused with a strong customer service approach
Able to work independently while supporting a fast - paced operation
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