Company description: XPO, Inc Job description: Transport Shift Manager - Lockerbie
Logistics done differently Ready for a new challenge? Do you thrive in a fast-paced environment where no two days are the same? Are you a natural people manager with a passion for delivering results and keeping operations running smoothly? Then were looking for someone like you. Were recruiting for a Shift Manager to join our team, working day time shifts on a 4 on 4 off pattern, supporting operations at site level and ensuring the highest standards of safety, service and efficiency. This is a hands-on, customer-facing role where youll be managing daily plans, leading your team, and working closely with our customer to deliver an outstanding service. Pay, benefits and more: Were offering a salary up to £38,000, 28 days holiday (INC bank holidays), with the option to buy additional leave. Youll also have access to a variety of high street discounts, cycle to work scheme, a workplace pension and many other perks. What youll do on a typical day: Lead, coach and support your team to deliver results, holding regular 1-2-1s and team briefings
Manage daily transport operations, including planning, debriefs, vehicle loading and route coverage
Act as a key point of contact for our customer, providing updates and resolving issues quickly
Monitor safety, compliance and service performance, ensuring all procedures are followed
Oversee absence management, RTWs and weekend planning, including agency requirements
Handle incidents, breakdowns and defects, ensuring issues are logged and resolved efficiently
Complete daily reports and handovers to ensure smooth communication between shifts
What you need to succeed: Strong people management and leadership skills
Experience working in a transport or logistics environment, ideally within 3PL
Excellent problem-solving and organisational abilities
Strong IT skills (Word, Excel, Outlook) with attention to detail
Confident communicator with great customer service skills
The ability to work under pressure, prioritise effectively and keep calm in a fast-paced setting
Be part of Something Big: We strive to create an inclusive environment for all our colleagues, where everyone feels welcomed, empowered and where you can bring your true self to work. You may not feel you tick all of the boxes we have written above, so even if your experience doesnt precisely match the job description but you feel you have the skills needed, please feel free to reach out to our recruitment team for an initial discussion. Your skills and passion set you apart and we welcome diverse people and perspectives at XPO. We encourage applications from people of all different backgrounds and identities. To empower you to do as well as possible during the recruitment process, if you require any changes or amendments to our application and interviews, please dont hesitate to let us know.
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