Join to apply for the Food & Beverage Supervisor - Live In role at Hand Picked Hotels.
Hand Picked Hotels is a beautiful collection of 21 privately owned, luxury country houses and coastal retreats, each hand‑picked for their individuality. Architecturally distinctive and quintessentially British, every hotel boasts an extraordinary location – from Scotland to the Channel Islands – offering breathtaking views, from vast countryside to expansive beaches, to lush woodlands. With everything taken care of, the team at each hotel ensures every guest has a magical experience, encouraging them to return time and time again.
Hand Picked Hotels was founded in 2001 by Owner and Chairman Julia Hands MBE. While each hotel is individual, every property fulfills the company values of family, individuality, community and care, ensuring a hand‑picked experience for every guest and employee.
We are currently recruiting for a Food & Beverage Supervisor at Bailbrook House Hotel, part of Hand Picked Hotels.
Live‑in accommodation is available for this position at just £69.93 per week (inclusive of meals and bills!).
Bailbrook House Hotel is a prestigious luxury country house hotel, steeped in history and located within the beautiful city of Bath. It has 88 bedrooms across the Mansion House and Court and has been awarded 4 Silver stars by the AA. It is a popular venue for relaxing weekend escapes or for weddings and events.
Responsibilities
* The role of a Food and Beverage Supervisor involves preparing food and beverage service areas to Hand Picked Hotels standards, ensuring high standards of presentation are always maintained.
* You will be expected to hold a good level of knowledge regarding food menu items and availability, including main ingredients, allergens and preparation style.
* Be able to offer accurate and enticing product descriptions with recommendations based on guest preferences.
* Work towards the achievement of departmental goals, contributing ideas and being open to trying new ways of working.
* Take personal ownership, operating within role parameters.
* Maintain a good knowledge of the wine list and stock availability.
* Understand the principles of food and wine matching, different grape varieties and predominant flavours.
* Most of all, we want you to be inspired, have fun and enjoy being part of our Hand Picked Team.
About You
* Have current base knowledge and experience of food and beverage within a quality‑driven hotel, restaurant, or hospitality environment.
* Be enthusiastic and willing to take on new responsibilities.
* Adopt a flexible approach to assist in different areas of the hotel as business and guest needs dictate.
* Have a high level of emotional intelligence, enabling you to anticipate our guests' needs and ensure they receive a Hand Picked experience.
* Demonstrate how you would deliver our guest experience standards at Hand Picked Hotels, including the ability to go above and beyond to ensure guests have a high‑quality, personalised, and magical experience that they remember, recommend, and return to time and time again.
Our Benefits Include
* A competitive salary package of £14 per hour, plus a share of service charge.
* Full‑time role working 5 days out of 7, including weekends on a rota basis, 35 hours per week, which may vary depending on business needs.
* Company pension scheme with a generous employer contribution.
* Life assurance scheme.
* Employee Assistance Program to support you with whatever life throws at you.
* Company sickness scheme benefit.
* 28 days holiday per year including bank holidays, increasing to 33 days including bank holidays with length of service.
* Forward career progression, with access to our In‑House and external training programmes, including apprenticeships up to Level 7, WSET Level 1 and 2 with our In‑House Wine Academy, all supported by our learning and development team.
* Annual loyalty awards (like afternoon teas and overnight stays).
* Online retail discount platform offering thousands of savings with high‑street retailers and restaurants as well as a health and well‑being platform.
* Opportunity to make lifelong friendships and be part of a team that celebrates diversity and inclusion.
Hand Picked Hotels is an Equal Opportunities employer. Candidates must be eligible to live and work in the UK.
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