Jewellery Quarter Bullion: Financial Crime Manager & Deputy MLRO
Location: Birmingham, Office-based
Contract: Permanent, Full Time (37.5 hours per week)
Salary: £45,000 to £55,000 + bonus
Package & Benefits
* Bonus: Up to 30%
* Holiday: 25 days holiday plus 8 bank holidays (with option to buy up to 5 additional days)
* Contract: Permanent, full-time role (37.5 hours per week)
* Onsite Gym
* Health and wellbeing programme
* Employee and store discount
Office-based at our Birmingham Head Office. Visa sponsorship is not available.
About Jewellery Quarter Bullion
We’re passionate about gold and silver investment - making it simple for customers across the UK and Europe to buy, sell, and store bullion securely. As the UK’s leading online bullion dealer with over £350m annual turnover, our brands (including BullionByPost.co.uk, Gold.co.uk, and others) are trusted by thousands of investors.
You’ll join a fast-paced, high-growth business with a market-leading digital presence, where compliance, trust, and integrity are fundamental to everything we do.
Role Overview
We’re looking for an experienced Financial Crime Manager & Deputy MLRO to take a senior, hands-on role in leading and strengthening JQB’s financial crime framework.
Reporting to the MLRO, you will act as their deputy and play a key role in overseeing AML, fraud prevention, investigations, and regulatory engagement. You will have line management responsibility, influence across the business, and real ownership of financial crime risk management in a high-trust environment.
This is a permanent role with visibility, autonomy, and genuine impact. Ideal for someone ready to operate at senior-manager level and step into MLRO cover where required.
Key Responsibilities
* Act as Deputy MLRO, supporting the MLRO and providing cover as required
* Lead financial crime risk management across AML, fraud, sanctions, and suspicious activity
* Monitor suspicious activity, oversee escalations, and ensure high-quality SAR submissions
* Conduct and oversee customer due diligence, enhanced due diligence, and PEP/sanctions screening
* Own and maintain AML and financial crime policies, procedures, and controls
* Identify, assess, and mitigate financial crime risks across the business
* Collaborate with Customer Services, Operations, Marketing, Tech, and Finance to strengthen fraud prevention and controls
* Lead internal investigations and support responses to law enforcement and regulatory requests
* Manage, coach, and develop team members within the financial crime/compliance function
* Support audits, internal reviews, and enterprise-wide risk assessments
* Deliver and support AML and financial crime training across the business
* Contribute to JQB’s wider Annex I Financial Institution obligations and regulatory strategy
Skills & Experience
* 5+ years’ experience in senior financial crime, AML, compliance, or fraud roles
* Strong working knowledge of UK AML regulations, SAR reporting, and risk frameworks
* Experience acting as a senior escalation point for financial crime issues
* Proven ability to draft, implement, and maintain policies and internal controls
* Confidence engaging with senior stakeholders and influencing operational teams
* Line management experience
* Strong investigative mindset with excellent attention to detail
* Experience in financial services, fintech, ecommerce, payments, or similar
* Comfortable using financial crime systems, screening tools, and reporting platforms
* ICA, ACAMS, or similar qualification (desirable but not essential)
Why You’ll Love It Here
* A senior role with ownership and accountability
* Opportunity to operate as Deputy MLRO in a high-growth business
* Work closely with experienced leaders in compliance and risk
* Influence and improve controls across the entire organisation
* A culture rooted in Integrity, Agility, Ambition, Clarity, and Efficiency
* Real autonomy to shape and strengthen a core business function
About You
You’ll thrive in this role if you:
* Are confident making risk-based decisions in fast paced environments
* Balance commercial awareness with strong judgement
* Communicate clearly and credibly with both technical and non-technical stakeholders
* Enjoy leading people and raising standards
* Want a role where trust, judgement, and integrity genuinely matter
Ready to Apply?
If this role sounds like a strong fit, we’d love to hear from you. We review applications on an ongoing basis and will be in touch with shortlisted candidates to discuss next steps.
Application Deadline: 19th January 2026
At JQB, we champion diversity and promote equal opportunities. We welcome applications from all backgrounds - you’re welcome here.