Equinoxx Ltd provides a diverse range of IT services, including specialist technical ICT support services and solutions, encompassing business management systems, mobile-friendly design, data analytics and more.
Job summary
The Business Administrator will be responsible for supporting the smooth day-to-day operations of Equinoxx Ltd, including managing purchase order processing, IT stock inventory, scheduling engineer visits, and handling various administrative tasks. This role is crucial to maintaining an organised, responsive, and efficient workflow within the team and requires an individual who is detail-oriented, proactive, and customer-service focused.
Responsibilities
* Communicates effectively with customers to provide basic information about products and services.
* Seeks assistance from colleagues for more complex customer service queries and complaints.
Business Administration
* Managing and performing administrative services and tasks to enable individuals, teams and organisations to succeed in their objectives.
* Assists with administrative tasks for a team.
* Maintains team filing and administration systems.
* Setup and manage suppliers.
Purchase Order Processing
* Manage and process purchase orders for equipment, software, and services, ensuring accurate records and timely delivery.
Stock Management
* Track, organize, and maintain inventory of IT hardware and accessories; manage stock levels, conduct regular audits, and coordinate reordering as necessary.
Scheduling
* Coordinate and schedule on-site visits for engineers based on customer needs, ensuring efficient time management and clear communication with both clients and engineers.
Customer and Supplier Management
* Acts as the routine contact point between the organisation and suppliers.
* Supports resolution of supplier-related incidents, problems, or unsatisfactory performance.
* Creating and managing suppliers and customer records.
* Filling out onboarding paperwork for new suppliers and working closely with the finance team to setup supplier credit.
Skills/Experience
* Previous experience in an administrative role, preferably in an IT or technical environment.
* Experience in supplier and customer management.
* Experience in a procurement role.
* Proficient in Microsoft Office 365 (Word, Excel, Outlook etc).
* Excellent organisational and time-management skills.
* Strong communication skills, both written and verbal.
* High level of accuracy and attention to detail in managing documentation and records.
* Ability to interact positively with clients, suppliers, and team members.
* Proactive approach to problem-solving and able to work independently as well as part of a team.
* Company pension through a salary exchange scheme
* 25 days annual leave plus bank holidays
* Employee Assistance Programme
* Special recognition/birthday day off
* Life assurance
* Cycle to work scheme
* Employee discounts to well known retailers
We’re an equal opportunity employer. We are committed to building a diverse team and inclusive culture. If you require assistance due to a disability, please contact HR@goonveangroup.com .
If you have any questions or would like to discuss this role further, please send us a message and we’ll come back to you within 1 working day.
Job Alerts
Get notified by email whenever a new job vacancy becomes available within Goonvean Group and our other businesses.
Get notified by email whenever a new job vacancy becomes available within Goonvean Group and our other businesses.
First Name *
Last Name *
Email *
What businesses are you interested in? *
Any
Dura-ID Solutions
Equinoxx
NDE
RH Fibreboard
YPH
What segments are you interested in? *
Any
Developed
Manufactured
Reprocessed
What locations are you interested in? *
Any
Barnsley
Bristol
Camborne
Hickstead
Kingsbridge
Remote
Yeovil
Comments This field is for validation purposes and should be left unchanged.
" * " indicates required fields
Apply for this role
If this role sounds perfect for you, we'd love to hear from you. Please complete the application form below and we'll be in touch very soon.
First Name *
Last Name *
Email *
Telephone *
Please upload both your CV and covering letter * Drop files here or Max. file size: 10 MB.
Phone This field is for validation purposes and should be left unchanged.
#J-18808-Ljbffr