Job Title: Casual Control Operator - Call Centre Location: Honiton, Exeter Pay: £14.17 Shifts: Contracted to work approx. 25.375 hours per week based on the following Week 1 - Mon, Tues, Sat & Sun - early shift 7.00 - 15.00 Week 2 - Wed, Thurs, Friday - early shift 7.00 - 15.00 Week 3 - Mon, Tues, Sat & Sun - late shift 15.00 - 22.30 Week 4 - Wed, Thurs, Friday - late shift 15.00 - 22.30 About the Role: We are seeking a reliable and customer-focused Casual Control Operator to join our busy Call Centre team. This is a dynamic, fast-paced role that involves handling high volumes of incoming phone calls and supporting operational needs through accurate data entry and effective communication. The ideal candidate will have a strong background in customer service and be confident working in a high-pressure environment. Key Responsibilities: Respond promptly and professionally to high volumes of incoming calls Provide excellent customer service by listening, assisting, and resolving customer inquiries Accurately record and input data into internal systems using Microsoft Office and other software Collaborate with team members to ensure smooth and efficient call centre operations Follow procedures and protocols for managing calls and data entry Assist with general administrative tasks as required Required Skills & Experience: Proven experience in a call centre or high-volume customer service environment ...