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ARKET offers essential collections for women, men, children and the home, along with a seasonal vegetarian café and coffee shop. Inspired by simplicity, nature, and the aesthetics of slow living, the assortments feature garments, objects, and food carefully made and artfully curated for a more beautiful everyday life.
Job Description
As the Sales Advisor, you are the friendly face that greets our customers and embodies the heart of our brand.
You will have the opportunity to provide customers with high-level service at every turn. From initiating conversations to assisting at the cash desk, fitting rooms, and throughout the shop floor, you'll play a vital role in enhancing the shopping experience. Your responsibilities will also include processing deliveries, replenishing stock, and merchandising the latest garments on the shop floor.
Your role is essential in creating welcoming experiences that showcase the best of our brand. With warmth and enthusiasm, you'll guide our customers through their journey, offering genuine assistance and proactive service to uplift and inspire. Together, with your team, you’ll create moments that matter.
Qualifications
* Customer-focused: You enjoy engaging with people and are committed to delivering excellent service.
* Adaptable and flexible: Comfortable navigating change and adjusting to shifting priorities or schedules.
* Action-oriented: Proactive and driven to take initiative and get things done.
* Strong communicator: You have a genuine interest in people and actively listen to understand their needs and perspectives.
* Eager to learn: Open to feedback and always looking for opportunities to grow and develop.
* Brand enthusiast: You have a real passion for our brand and collection, and love sharing that enthusiasm with customers.
* Schedule flexibility: Willing and able to work varied hours, including evenings and weekends.
Preferable but not mandatory:
* Understanding of store operations & customer service skills from previous retail experience.
* Confidence in offering customers advice on fashion trends, materials, sizing, etc.
Additional Information
This is a part-time position with a contract of 20 hours a week. Please apply by sending your CV in English as soon as possible! Due to data policies, we only accept applications through the career page.
We offer all our employees attractive benefits with extensive development opportunities worldwide. All employees receive a 25% staff discount, usable on all our H&M Group brands in stores and online. Additionally, all employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program.
Inclusion & Diversity
At H&M Group, we’re committed to creating and maintaining inclusive, diverse, and equitable workplaces. Our teams should include a variety of people who share and combine their knowledge, experience, and ideas. Having a diverse workforce positively impacts how we address challenges, perceive possibilities, and relate to colleagues and customers worldwide. Therefore, all diversity dimensions are considered in our recruitment process.
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