Customer Sales Co-ordinator
Bury St Edmunds, Suffolk
Permanent
Monday to Friday, 37.5 hours per week
£30,000 to £32,000 per annum
We are seeking a highly organised and detail‑oriented Customer Sales Co‑ordinator to provide vital support to a field‑based sales team. The role focuses on managing administrative processes, analysing data to uncover new business opportunities, and ensuring seamless communication between internal teams and customers.
Key Responsibilities
* Manage all administrative aspects of the sales process, from appointment scheduling to order fulfilment
* Ensure timely follow‑up on customer enquiries and assist with after‑sales service
* Maintain accurate records in CRM and internal systems
* Analyse internal and external data to identify new business opportunities
* Research markets, competitors, and potential clients to build a qualified lead pipeline
* Generate and present reports to support sales strategy and planning
* Track and report on key sales metrics
* Work closely with field sales representatives to provide accurate data, leads, and sales materials
* Communicate regular updates on leads, appointments, and customer feedback
Requirements
* Experienced in sales operations, sales support, or a data‑focused role
* Strong analytical and research skills with proficiency in Excel and database tools
* Experience with CRM systems (e.g., Salesforce) and data visualisation tools (e.g., Power BI) is advantageous
* Excellent communication and organisational skills
* Ability to multitask, manage priorities, and work independently
* High attention to detail and accuracy
* Proactive, problem‑solving mindset with a collaborative attitude
If you are interested in this position, please contact Scarlett or Janine on (phone number removed) or apply with a current CV to (url removed)
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