We consider all types of flexibility, including locations, hours and working patterns. At Bupa, we're passionate about technology. With colleagues, customers, patients and residents in mind you'll have the opportunity to work on innovative projects and make a real impact on their lives. Right from the start you'll become part of our digital strategy, joining us on our journey and developing yourself along the way. As Identity and Access Management (IAM) Senior Engineer you will be working across Bupa Global, India and UK Market Unit. You will be responsible for the end-to-end of IAM design, development, testing, implementation, integration and maintenance of IAM systems and solutions ensuring that users have the appropriate access and permissions to perform their roles. This will be carried out while safeguarding sensitive data and meeting compliance requirements as well the lifecycle management of secrets, keys and certificates. We make health happen.
Responsibilities
* Design, configure, develop, integrate, deploy and maintain Identity Governance and Administration (IGA), Privileged Access Management (PAM) and Electronic Identity Management (EIM) technologies.
* Provide subject matter expertise in IAM design issues, ensuring solutions are scalable, resilient, and secure.
* Integrate IAM, PAM and EIM tools with enterprise systems, applications and directories (e.g., Active Directory, EntraID, HR systems, core business applications).
* Develop custom connectors, workflows and policies in IAM for onboarding/offboarding and access provisioning as well as certificates, keys and secrets.
* Identify, analyse and resolve system design weaknesses. Troubleshoot and manage the resolution of issues relating to identities, systems, access, accounts, authentication, authorisation, entitlements and permissions. Determine and recommend the most appropriate response to identified more complex problems, issues and/or defects by assessing impact and prioritisation.
* Develop and adhere to guidelines/processes for deploying, monitoring, maintaining and documenting essential services, such as detailed design, configuration guides, SOPs and playbooks to support operations.
* Be part of (as required) out-of-hours on‑call rota supporting key IAM services.
* Deliver the correct level of service to stakeholders and users.
Qualifications
* Strong demonstrable experience of the design, implementation and operation of IGA /PAM /EIM tools in Cloud environments, such as BeyondTrust, Delinea, Sailpoint, Saviynt, MS PIM, Fortanix, Venafi etc.
* Knowledge of identity protocols (SAML, OAuth, OpenID Connect, LDAP, Kerberos).
* Experience in integrating IAM solutions with cloud platforms (AWS, GCP) and on‑premises applications.
* Understand the use of AI in IAM and EIM.
* Strong understanding of Active Directory, EntraIS, MFA, SSO, identity federation and group policy management.
* Experience with scripting and automation (e.g., PowerShell, Python, REST APIs).
* Equivalent experience in Information Technology, Cybersecurity or a related field.
* Professional certifications such as CISSP, CISM, CISA, or specific IAM certifications (e.g., Certified Identity and Access Manager (CIAM)).
* Experience in IAM Engineering roles.
* Understanding of regulatory compliance frameworks and security standards (e.g., ISO 27001, NIST, GDPR).
* Experience in delivering IAM solutions in large‑scale, such as across multi‑national organisations.
* Excellent problem‑solving skills and the ability to communicate complex IAM concepts to both technical and non‑technical stakeholders.
Why Bupa?
We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to "Be you at Bupa", we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa takes pride in being a Level 2 Disability Confident Employer and will aim to offer an interview/assessment to disabled applicants who best meet the minimum criteria for the role. We're committed to ensuring you're treated fairly during the recruitment process and offer reasonable adjustments to anyone who may benefit from accommodations to the recruitment process.
Benefits
* 25 days holiday, increasing through length of service, with option to buy or sell.
* Bupa health insurance as a benefit in kind.
* An enhanced pension plan and life insurance.
* Onsite gyms or local discounts where no onsite gym available.
* Various other benefits and online discounts.
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