Job Summary
We are seeking a dedicated and experienced Deputy General Manager to join our dynamic team. The ideal candidate will possess strong leadership skills and a passion for the hospitality industry. This role involves overseeing daily operations, ensuring high standards of food service, and supporting the management team in delivering an exceptional guest experience. The Deputy General Manager will act as a role model for the team and support with training and development. Be a champion of brand standards and ensure customer and team safety at all times. Big Tray BBQ is a north American BBQ restaurant with a relaxed atmosphere and BIG food. Expect a busy, fast paced restaurant.
Responsibilities
* Assist in managing daily operations of the restaurant, ensuring smooth service and adherence to quality standards
* Ensure compliance with food safety regulations and maintain cleanliness throughout the kitchen and dining areas
* Oversee inventory management, including ordering supplies and monitoring stock levels
* Train and develop new staff members
* Handle customer inquiries and complaints professionally, ensuring guest satisfaction at all times
* Foster a positive team environment through effective communication and team management
Experience
* Proven experience in a supervisory role within the hospitality or restaurant industry
* Demonstrated leadership skills with the ability to motivate and manage a diverse team
* Knowledge of food safety practices and regulations is required
* Excellent interpersonal skills with a focus on customer service and satisfaction
Additional Information
As part of your Brewski Big Tray BBQ team package, you'll also receive:
* a yearly loyalty bonus
* staff meals
* staff drinks
* 50% off at all our sites
* gym membership
* paid birthday off
* paid day off for volunteering
If you are passionate about the hospitality industry and possess the necessary skills to lead a team effectively, we encourage you to apply for this exciting opportunity as Deputy General Manager.
Job Type: Full-time
Pay: £33,000.00-£35,000.00 per year
Benefits:
* Company events
* Employee discount
* Gym membership
* Health & wellbeing programme
Work Location: In person