We are working with a leading business with over 300 employees, now seeking an experienced Credit Controller to join their finance team in Swindon.
This is a fast-paced, telephone-based credit control role where you will manage multiple ledgers, reduce debtor balances and play a vital role in the company’s cash flow management.
Responsibilities:
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Proactively contact customers daily by phone and email regarding outstanding debt
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Manage credit control ledgers for multiple sites
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Produce weekly debtor reports for senior management
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Ensure accurate and up-to-date customer records at all times
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Liaise with internal teams to resolve account issues
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Minimise debtor days within tight payment terms
About the Business:
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Handles over £50 million in cash each year
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Average order value £400–£500
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Payment terms: mostly pay-on-delivery or next-day payment (nothing over 14 days)
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Credit control team of 4 UK controllers + 1 overseas specialist
Requirements:
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Proven experience as a Credit Controller / Accounts Receivable Clerk
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Strong telephone collections experience (consumer credit background considered)
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Confident communicator with excellent negotiation skills
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Accurate, organised, and able to thrive in a high-volume, fast-paced environment
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Proficient in Microsoft Excel
Benefits:
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Salary £26,724 (rising to £30,000 after probation)
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Full time office based - 40 hours a week Monday - Friday
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20 days annual leave (plus 8 bank holidays)
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Company pension scheme
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Life insurance (death in service scheme)
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Employee discount platform
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Health & wellbeing programme
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Free on-site parking
This is a permanent, full-time Credit Controller position in Swindon offering career progression, strong team support and excellent company benefits