Job overview
To carry out a wide range of administrative, clerical and computer centered duties and provide support to the medical secretaries in a busy ophthalmology department.
Main duties of the job
1. Transcription and production from Electronic Digital Dictation system of clinic letters/ reports ete
2. Retrieve and track case notes from Medical Records department via e-mail, telephone
3. Be fully conversant with the use of office machinery, eg photocopier/scan, email and Microsoft office, Word, Excel and Outlook packages
4. Respond to telephone and e-mail enquiries, contact with members of the public and staff of all disciplines, with tact, selectivity, and confidentiality at all times
5. Support new starters during their training period
6. As requested, attend inter-departmental meetings to discuss any changes in working practice
7. participate in the collective aims of the department and to continually improve the level of service with our aims and objectives
8. attend all mandatory Trust training Sessions and sessions relevant to the job role
9. Provide flexibility in terms of hours worked in accordance with the needs of the service
Working for our organisation
We employ 10,000 staff, some of whom are award winning and internationally renowned for their work and achievements. We treat over 700,000 patients a year from the most serious of emergencies to planned operations and procedures. Our high quality healthcare services are offered across five hospital sites and various community sites.
Working as an audio typist in the ophthalmology department at Burnley General Hospital offers the opportunity to play a vital role in supporting patient care while developing strong administrative and communication skills. The ophthalmology department is a fast-paced, detail-focused environment where accuracy and organisation directly contribute to patients receiving timely diagnosis and treatment for sight-related conditions. This role also provides valuable experience within a respected healthcare system, opportunities for career progression, and the satisfaction of contributing to a service that makes a meaningful difference in people’s quality of life.
Detailed job description and main responsibilities
As listed in main duties of job above
To carry out a wide range of administrative, clerical and computer centered duties and provide support to the medical secretaries in a busy ophthalmology department.
Person specification
Qualifications
Essential criteria
* GCSE English Grade 4 or above
* Good Keyboard Skiills
Desirable criteria
* RSA/OCR Audio typing or equivalent
Job Experience
Essential criteria
* Previous administrative experience
* Microsoft Office including Word, Outlook etc
Desirable criteria
* Knowledge of medical terminology
* Knowledge of Cerner Millenium EPR
Personal Qualities
Essential criteria
* Proven communication skills
* Ability to work as part of a team and on own initiative
* Ability to prioritise own workload and work to deadlines
Desirable criteria
* Able to provide reasonable flexibility in terms of hours worked