Job Title
Administration Coordinator
Location
Near Canterbury, Kent – 100% office‑based; own transport required.
Employment Details
Salary: £26,000 per annum.
Duration: 6‑month fixed‑term contract.
Hours: Monday‑Friday, 9 am – 5:30 pm.
Benefits
* 25 days annual leave plus bank holidays
* Birthdays Off
* 6‑month reviews
* Home broadband
* Regular office food events
* Lunch & Learns with leadership team
* Regular team socials
* Concessions (discounted UK holidays, Sky TV packages, etc.)
* Perkbox (over 9,000 perks, discounts and benefits)
* Virtual GP appointments – Dr Care Anywhere
* Vitality private medical insurance
Responsibilities
Service delivery and order administration:
* Process and track customer service orders from acceptance through to completion.
* Place orders with suppliers.
* Maintain accurate order records within CRM, service delivery, and tracking systems.
* Monitor order progress, update stakeholders, and escal delays or issues as required.
Field engineer scheduling and coordination:
* Book and coordinate field engineers for installations, surveys, and service visits.
* Maintain engineer schedules, ensuring efficient use of resources and adherence to delivery timelines.
* Liaise with engineers to confirm appointments, access requirements, and job readiness.
Stock & basic procurement:
* Order standard stock items in line with approved procedures.
* Track stock levels for field engineering teams and highlight low‑stock or replenishment requirements.
* Maintain basic inventory records, including stock issued, received, and returned.
* Support asset tracking by ensuring equipment allocation is recorded correctly.
Supplier & internal coordination:
* Liaise with suppliers to confirm order status, lead times, and delivery dates.
* Work with internal teams including service delivery, engineering, finance, and sales to support smooth order fulfilment.
* Support issue resolution related to delivery, stock availability, or scheduling conflicts.
Delivery management office support:
* Provide general administrative support to the service delivery function.
* Prepare and maintain delivery trackers, reports, and status updates.
* Ensure documentation is completed and stored correctly for audits and reporting.
* Support continuous improvement by highlighting recurring delivery issues or process gaps.
Qualifications & Skills
* Previous experience in an administrative or coordination role.
* Strong organisational skills with the ability to manage multiple tasks and priorities.
* High attention to detail and accuracy in data entry and record keeping.
* Confident communicator, comfortable liaising with engineers, suppliers, and internal teams.
* Competent with Microsoft Office (Excel, Outlook, Word) and ideally business systems (CRM, order management tools).
* Basic understanding of stock control or inventory management.
* Comfortable working in a fast‑paced, operational environment.
* Team‑oriented with a customer‑focused mindset.
Equal‑Opportunity Statement
Office Angels is an equal‑opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels UK is an Equal Opportunities Employer.
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