Day Receptionist - Part Time
Reception and Front of House
Employment
Permanent - Part Time
Salary
£12.43 Per Hour
Hours
40 hours (5 out of 7 days weekly rota)
Closing Date
Friday, 31 October 2025
Location
London
Role Description
We're looking for a warm and welcoming individual to join our dedicated Front Office team at our hotel near Russell Square, central London. As a key member of our team, you'll play an essential role in ensuring our guests have a memorable stay.
Do you have Hotel Front Desk experience and are looking for some flexible working options? Do you love meeting new people and sparking conversations? Are you a friendly and organised team player with a knack for making others feel at ease? Do you thrive in a fast-paced environment and excel at communication? If so, we'd love to hear from you!
Why Join Us?
* Career Growth: Whether you're experienced in customer service or just starting, we offer a range of Front Office roles, including Receptionist, Concierge, Assistant Front Office Manager, and Front Office Manager, with clear progression paths and training opportunities from day one.
* Lively Environment: No two days are the same. You'll interact with guests from around the world and work in a bustling yet supportive setting.
* Great Location: Based in Bloomsbury, you'll be in the heart of London, working at Tavistock Hotel, with 395 rooms. It's a homely place to be, offering an on-site Indian restaurant bar and laid-back lounge bar.
What we're looking for:
* Professional proficiency in English
* A natural flair for customer service
* Team-oriented attitude
* Positive and caring personality
* Problem-solving abilities
* Happy to work in a fast-paced environment
* Flexibility to work a varied shift pattern: early mornings, evenings, and weekends
* Basic IT and office skills: familiarity with Microsoft Outlook, email etiquette, printing, scanning, and filing
Desirable (not essential but a plus!):
* Experience in the hospitality sector
* Proficiency in multiple languages
* Knowledge of Opera GMS
What's in it for you
* 28 days holiday, increasing with length of service up to 33 days (including bank holidays)
* Access to ILH Training Academy programmes, apprenticeships and supported study scheme
* Access to Holiday Purchase Scheme
* Complimentary uniform dry-cleaning. Discounted dry-cleaning on personal items.
* Access to an interest-free Season Ticket Loan or Travelcard Loan
* Team member flat rate discount & 50% discount to friends and family at any of our hotels
* 50% discount at ILH's nine food and beverage outlets
* Access to coffee and beverage discounts at Blooms Café - £1.50 per beverage
* Access to an employee funded Health Cash Plan
* Access to local Bloomsbury London discounts e.g. bowling and restaurant outlets
* Access to Early Pay - instantly access a portion of the pay you've already earned
* Access to shopping discounts across several high-street brands and online retailers
* Access to salary sacrifice schemes e.g. nursery care, cycle to work & technology
* Access to mental health first aiders support & well-being support
* Access to our Employee Assistance Programme by Hospitality Action
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