At Leodis Stairlifts, we have an exciting opening for an experienced Technical Customer Support Coordinator to play a crucial role in the efficient operation of our office and the delivery of excellent customer service.
To benefit from up to £35k a year, great company events, 25 days’ holiday plus Bank Holidays, and a rewarding work environment - apply today!
Technical Customer Support CoordinatorLeeds, LS27 7FE
* Full time, permanent
* £30,000 - £35,000 per annum DoE
* Excellent benefits
Please Note: Applicants must be authorised to work in the UK
Leodis Stairlifts have been supplying and installing Stairlifts throughout the North of England for over 30 years and, to support our continued growth, we are looking to appoint an experienced Technical Customer Support Coordinator.
About the role:
Your responsibilities will include providing exceptional technical assistance and support to our customers, allocating and scheduling engineers' jobs, updating our Job Watch CRM system, processing card payments, and assisting with general office tasks
Key responsibilities include:
1. Handling incoming calls courteously and providing technical support to resolve any issues in a prompt and professional manner, escalating complex issues to the appropriate team or departments...