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Service transition manager

Cardiff
Companies House
Service transition manager
Posted: 29 May
Offer description

Join us at the heart of IT Services leadership.

In this senior role, you’ll lead the successful transition of digital services into live operation - balancing pace, stability and user needs.

You’ll head up a team of service management experts, overseeing areas like change, incident, release and problem management, while working closely with delivery teams and service owners to ensure services are reliable, well-supported and continually improving.

As part of our IT Services Leadership Team, you’ll play a key role in shaping modern, user-focused digital services across Companies House.

Watch this video to find out more about working in Digital at Companies House

Why join us? Here’s what you’ll enjoy:

* 30 days annual leave + 8 bank holidays + 1 privilege day
* Civil Service Pension with an average 28% employer contribution (worth £12,434 for this role!)
* Equality, diversity & inclusion at the heart of everything we do
* Flexible and mobile working for a great work-life balance
* Seasonal flu jabs
* Generous family leave – maternity, paternity, adoption & shared parental
* Cycle to Work scheme

Find out more about what a great place Companies House is to work

Give yourself the best opportunity to apply!

Join our Outreach team for an informal, drop-in “find out more” session on:

No need to register: just click on the link above to join, listen, and gain tips to help you apply. Cameras and microphones will be switched off.

Can’t make the session, or want something to refer back to? Email our Outreach mailbox on: outreachinnovationteam@companieshouse.gov.uk and we’ll share a copy of the session slides.

Next Steps

Click 'Apply Now' to be taken to our main advert Civil Service Jobs where you can see more details regarding the role, the incredible benefits we have to offer and what it's like to work in Companies House.

If you have any questions about the role or process, please reach out to tarnold@companieshouse.gov.uk.

This role closes on 1st June 2026.

Please note:

* Companies House cannot offer Visa sponsorship to candidates through this campaign.
* Security Clearance is an essential requirement. You must have been in the UK for at least 3 of the last 5 years to meet the minimum residency requirement. No adjustments or exceptions can be made to this criterion. Please see the full advert on Civil Service Jobs for further details.
* This role is part of a team that provides 24/7/365 support to the business. The nature of this post may occasionally require you to work overtime during the week and at weekends.
* There is the opportunity to take part in the duty manager on-call rota, for those who are interested and have sufficient experience.
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