About the Role
As Head of Technology Performance and Governance, you will be responsible for leading technology performance management, governance, compliance, reporting and financial oversight across the Technology portfolio.
The position ensures robust demand and supply management, effective control frameworks and realisation of technology investments and benefits in line with business goals.
You will oversee technology demand management processes, ensuring effective triaging, prioritisation and resource allocation in line with business strategy, as well as managing supply capacity planning and reporting to meet agreed demand across technology and data teams.
Ensuring compliance with internal and external control frameworks, including audit and risk management requirements, will be a core responsibility, alongside coordinating the tracking and resolution of audit actions and control improvement activities.
Supporting the development of policies and procedures to mitigate risk and strengthen operational excellence will form part of your remit, together with overseeing technology budget planning, forecasting and monitoring of performance against budget.
You will work closely with Finance and Procurement teams on spend tracking, financial reporting and driving value for money, providing leadership with regular updates on financial performance and risks.
About You
In this role, you will bring a strong understanding of technology governance, control frameworks and compliance, together with proven experience in financial management, budget control and reporting.
You will have solid expertise in supplier management and contract governance, alongside a track record of driving performance management through KPI development and reporting.
The role requires you to have the ability to manage complex stakeholder environments and effectively facilitate governance forums, as well as an analytical and data-driven approach supported by strong reporting and presentation skills.
A degree or equivalent experience is expected, and professional qualifications or certifications in relevant areas such as ITIL, COBIT, Prince2, PMP, CISA, CGEIT or similar will be considered advantageous.
About us
The Newcastle Building Society Group comprises of Newcastle Building Society, Manchester Building Society, Newcastle Financial Advisers and Newcastle Strategic Solutions. Our purpose, connecting our communities with a better financial future inspires and directs our activities.
The Group provides traditional financial services, helping people own their own home, plan and manage their finances and operate a 32-branch network across the North-East, North-West, Cumbria and Yorkshire. Our Strategic Solutions subsidiary owns the UK's leading savings management platform and provides managed technology services to new challenger banks and other established providers.
As an inclusive employer and member owned mutual, we aim to reflect the diverse communities we serve and encourage applications from candidates of all backgrounds. We believe everyone should feel valued, respected, and celebrated for who they are, we want colleagues to feel this is a place they belong. A place to be you.
What do you get in return? As well as receiving a competitive annual salary based on above-market pay scales, our reward package includes:
* Car allowance is £4,944
* Bonus scheme (15% on target – 22.5% stretched)
* A 35-hour weekly contract + flexible working options
* 30 days holiday each year plus bank holidays
* Pension scheme (up to 9% NBS contribution)
* Life assurance and income protection
* Access to a range of wellbeing benefits
* Electric car salary sacrifice scheme
* Cycle to Work scheme
* Above statutory family leave entitlement
* The option to buy extra holidays
* Two paid volunteering days each year
* A broad range of learning and development opportunities
* Hybrid working - we welcome any discussions around where, how and when people work including part-time hours.
Recognising there's no one-size-fits-all approach to recruitment, we're committed to ensuring every candidate has the opportunity to showcase their full potential throughout the recruitment process. We strive to make our processes as accessible as possible, if there are any ways in which we can provide support or make adjustments, we would love to discuss this with you, you can contact your Recruiters for this vacancy at
Job Type: Full-time
Pay: £78,000.00-£117,000.00 per year
Work Location: Hybrid remote in Wallsend NE28 9EJ