Role:
Team leader/Shift Leader
Salary: Up to £27,000
Located: Worksop
Hours: – 8 hour shift between the hours of 06:00 – 21.30 Overtime, Weekend availability (1 in every 3 weekends) OR four on, four off 9:30-20:00
Benefits:
1. Company pension
2. Discounted or free food
3. Employee discount
4. Free parking
5. On-site parking
Our client works collaboratively with commitment and dedication to pushing the boundaries. They enable leading companies to make better decisions and remove complexity and cost for import/export transactions. They are friendly people, a passionate team, and have an inclusive environment.
Responsibilities will include:
6. Ensure all daily figures are reported correctly to the Head of Department.
7. Review, authorise and record holidays of employees within your team.
8. Record and manage absence and escalate any issues if necessary.
9. Gain an in-depth working knowledge of the job functions of all colleagues within your team
10. Actively support your colleagues in peak workload times
11. Train and support team colleagues as agreed.
12. Review, record colleagues capabilities within their job roles.
13. Positively interact with other colleagues throughout the business to ensure the customer receives the best of service.
14. Work closely with management to deliver any changes to working processes in line with the business strategy.
15. Ensure Group policies are adhered to and escalate to the head of department and breaches of policy by any colleagues.
What do you need to be considered?
16. The ability to communicate effectively with external customers, key stakeholders and colleagues.
17. Ability to make decisions quickly and confidently based on company policies and practices.
18. Strong attention to detail
19. Customs or logistics knowledge would be highly advantageous.
20. Strong PC skills including Office 365 packages.
21. To complete comprehensive daily shift report.
22. Adhere to company policy and procedures and ensure compliance from your shift team.
23. To report and contribute to continuous improvement activities.