About the role We’re looking for a Senior Payroll Assistant to join our Payroll team at DS Smith’s Business Service Centre in Caerphilly. In this position, you'll be responsible for administration and customer facing duties around our UK Payroll service that ensures the timely and accurate payment of approximately 5,000 colleagues. You’ll be responsible for processing monthly payroll of employees, ensuring tax commitments are accurate, and overseeing the preparation and distribution of payslips to employees throughout the UK. You’ll ensure relevant paperwork is processed in a timely manner, and quickly investigate and escalate any discrepancies to ensure optimal customer satisfaction. We will also ask you to collaborate with your team in management and resolution of any queries that come from the business, with a view to educate colleagues around the UK so that they can become more informed in the future. About you Significant understanding of HR and Payroll processes Experience of integrated HR and Payroll HR systems – ideally workday Advanced excel skills Demonstrable strong analytical skills Experience of dealing with staff queries HMRC Tax and NI experience is required Manual calculation experience is required International payroll (EMEA) is desirable Benefits Competitive salary Discretionary bonus 25 days holiday plus bank holidays Pension scheme, life assurance and income protection Employee assistance programme Digital GP and health checks Cycle to work scheme Shopping discounts Location : Caerphilly About us We’re DS Smith, the company who are redefining packaging for a changing world. We believe a better, more sustainable tomorrow is possible with the right people, who challenge and support one another to enact positive change. Today, we operate in more than 30 different countries, supporting customers across sectors like FMCG, industrial, and e-commerce. We deliver on quality, service, innovation, and added value to deliver market-leading sustainable packaging solutions our customers need. Our industry needs to transform, and we’re building the team to drive change across Europe and North America To fulfil our purpose of redefining packaging for a changing world, we aim to build a diverse, motivated, and engaged workforce. Our goal is to create a culture of inclusion where everyone is treated fairly, differences are valued, and everyone has an equal opportunity to succeed. Our people come from diverse backgrounds, bring different perspectives, ideas and experiences to generate unique solutions focused on present and future sustainability challenges. We welcome all candidates to apply, even those not meeting all criteria.