We are seeking a Facilities Duty Manager to join our operational management team. This is a business-essential, front-line leadership role, ensuring the safe, efficient and effective running of The Verwood Hub, Emanuel Sports Hall and Potterne Park. You will help ensure the sites can open and close as programmed, are welcoming to customers and hirers, and run smoothly day-to-day — maintaining the highest standards of health and safety, customer service, and operational delivery. Working at The Verwood Hub means being part of a friendly and committed team dedicated to improving the health and wellbeing of our local community. You will play a key role in delivering activities, events and accessible facilities for residents of all ages at Verwood Hub, Potterne Park and Emanuel Sports Hall. Act as on-site Duty Manager on a rota basis (including weekends). Lead on the daily operations of the Hub, Sports Hall and Potterne Park facilities. Line manage designated staff and support their development. Oversee programming, bookings, and customer liaison. Ensure strict compliance with health & safety and fire safety legislation. Coordinate maintenance issues and contractor interactions. Support delivery of diverse activities and events aligned with Dorset Council priorities. We are looking for someone who is: An effective, confident operational leader. Highly organised, proactive and able to problem‑solve in a fast‑paced environment. Customer‑focused with excellent communication skills. Experienced in leisure, facilities management or similar operational settings. Able to work flexibly as part of a rota, including evenings/weekends. Further Information Contact details: Daniel Bell - Operations Manager [email protected] This post involves working with children and/or vulnerable adults and/or having access to significant information about them. It will be subject to a Disclosure and Barring Service check. See our policy on the employment of ex-offenders. About Us At Dorset Council, it's not just about the work we do, it's about how we do it. Hear directly from our employees about what makes Dorset Council special in this short video: Unable to show this video due to your cookie preferences At Dorset Council, we are working together to create a fairer, more prosperous, and more sustainable Dorset for everyone, now and in the future. We: provide essential services that support over 300,000 residents work in partnership to make a real difference value every role and the impact it has on our communities support our employees to grow, develop, and thrive You will: be part of a team that works together for a better Dorset have access to a range of benefits and support receive training and development opportunities to help your career progress We are committed to building a diverse and inclusive organisation where different skills, perspectives, and backgrounds strengthen both our council and the communities we serve. We welcome applications from everyone and are proud to be a Disability Confident Employer. If you declare a disability and meet the essential criteria for the role, we will offer you an interview. We also want our recruitment process to be accessible, if you need any reasonable adjustments, just let us know on your application. This role is UK-based, and we will need to confirm your Right to Work as part of the appointment process. We use generic job descriptions and person specifications, so the job title in any attachments may differ from the advert. If needed, we will provide additional details in a context statement. If you’re passionate about making a difference, we’d love you to join us. Find out more about how to apply.