ServiceNow Business Analyst – (Source 2 Pay, S2P, Procurement, SAP, Oracle, Ariba, ServiceNow, ITSM, Process Mapping, Enterprise Systems) – Permanent – London/Remote Charles Simon Associates are currently recruiting for a ServiceNow Business Analyst who specialises in Source 2 Pay (S2P). This role is working for a Global business, ideally they would like someone in the office twice a week, however for the right candidate they are flexible. Location: London/Remote (flexible for fully remote for the right person) Salary: Up to £70,000 per annum D.O.E Skills/Requirements for the ServiceNow Business Analyst: * Proven experience as a Business Analyst within Procurement / Source-to-Pay environments * Experience working with enterprise systems (e.g. SAP, Oracle, Coupa, Ariba, ServiceNow) * Strong understanding of end-to-end procurement processes * Experience with process mapping and requirements documentation * Excellent stakeholder management skills * Desirable: * Exposure to ServiceNow (S2P, ITSM or Procurement modules) * Agile / Scrum experience * ITIL knowledge or certification Start date is ASAP for the ServiceNow Business Analyst The ServiceNow Business Analyst will be responsible for: * Gathering and analysing business requirements across procurement, case management and ITSM * Conducting gap analysis between current and future-state processes * Producing functional specifications, user stories and process documentation * Collaborating with technical teams to design scalable solutions * Supporting UAT, testing cycles and solution validation * Facilitating workshops and stakeholder meetings Please send an up-to-date copy of your CV to be considered for the ServiceNow Business Analyst ServiceNow Business Analyst – (Source 2 Pay, S2P, Procurement, SAP, Oracle, Ariba, ServiceNow, ITSM, Process Mapping, Enterprise Systems) – Permanent – London/Remote