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Tenancy management and resettlement officer - catford - job - ipeople sc solutions limited

iPeople Solutions
Manager
Posted: 3 September
Offer description

Tenancy Management and Resettlement Officer – Catford

iPeople SC Solutions is recruiting aTenancy Management and Resettlement Officerto work for our client in Lewishamand surrounding areas.


Duties and Responsibilities

* Complete property inspections and occupancy checks
* Attend Bailiff evictions and possession proceedings
* Undertake Housing Management such as dealing tenancy issues, ASB and housing enquiries
* Undertaking tasks relevant to move on for TA applicants • Undertake admin duties such as email duties and responding to TA Portal enquiries
* Complete MP, ME, and Complaint responses
* Issuing the discharge of duties and liaising with Legal to issue NTQs
* Undertake phone duties to ensure 80% calls answered
* Complete Risk and affordability assessment
* Issue Intentionally Homeless decisions and complete all relevant tasks
* Shortlist applicant for PRS and liaise with the Procurement Team to reduce pressure on TA stock

Working Hours: 35 hours a week, Monday – Friday


Requirements

* Willingness to undertake home visits which are effective and take into account health and safety requirements.
* Experience of working with people who are homeless, at risk of homelessness, in housing need and/or living in unsatisfactory housing.
* Experience of working effectively with private sector landlords and/or within a homelessness context.
* Undertake visits, inspections and meetings both inside and outside of the borough

If you have the relevant experience, please apply with your CV.


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