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It infrastructure support engineer

Chettiscombe
Permanent
Support engineer
£30,000 - £35,000 a year
Posted: 9h ago
Offer description

Salary: £30,000 - 35,000 per year Requirements: Proven experience in IT infrastructure support, including Windows Server (2016-2019) and Active Directory. Solid background administering Microsoft 365, including Entra, Intune, Defender, and Exchange. Working knowledge of virtualisation, specifically Hyper-V. Experience with backup methodologies and data management. Familiarity with firewall fundamentals and network security principles. Useful, but not essential: experience with DNS, DHCP, TCP/IP, subnetting, and VLANs. Useful, but not essential: knowledge of Cyber Essentials certification processes. Useful, but not essential: familiarity with cloud-delivered VoIP, including Microsoft Teams Voice. Useful, but not essential: experience with Veeam or similar backup technologies. Responsibilities: Support and maintain a Windows Server environment while we migrate toward cloud-based infrastructure. Administer Microsoft 365 services, including Entra, Intune, Defender, SharePoint, and Exchange. Assist the support desk with escalations, resolving issues beyond first and second-line remit. Plan and execute device provisioning for starters, movers, and leavers. Monitor infrastructure health and carry out regular patching, upgrades, and preventive maintenance. Identify opportunities to automate and streamline processes across IT operations. Monitor and respond to security incidents, contributing to ongoing cybersecurity improvements. Produce clear technical documentation to support the team and wider business. Technologies: Active Directory Cloud Firewall Hyper-V Support Microsoft 365 Network Security SharePoint TCP/IP Veeam Windows Office 365 More: We are Hepcomotion, a specialist in linear motion technology supplying precision engineering components and systems to customers across the UK and Europe. Based in Tiverton, Devon, we are a close-knit team undergoing a significant IT transformation as we move from on-premises infrastructure toward modern, cloud-based technologies. This is a permanent, full-time role offering a salary of £30,000-£35,000, hybrid working after probation for certain tasks, and occasional travel to UK and European branch sites. We offer a collaborative culture, strong development exposure to cloud migration and modern workplace technologies, and the chance to grow into a senior engineering role. last updated 24 week of 2026

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