Controls Product Support Engineers £40-50k + Annual Bonus, Matched 5% Pension, Healthcare, Death in Service Employee Assistance Programme & Remote GP Access Hybrid & Flexible Working No Site Work - Office Based Gloucestershire Ref: 25110 An established and growing industrial automation business is seeking three Controls Product Support Engineers to join its UK-based engineering team. This role sits at the heart of the organisation, working closely with customers, distributors, OEMs, and in-house R&D to support and shape advanced motion-control and automation products. The successful candidates will have strong experience of machine automation, particularly motion-centric systems (servo drives, motors, multi-axis control), and will enjoy solving complex technical problems while influencing future product development. These hires are part of a wider rebuild of the product support function offering a genuine opportunity to make a visible impact. Controls Product Support Engineer - The Role: Provide high-quality technical support to customers, distributors, and OEMs via phone, email, and remote tools Act as a technical interface between customers and internal R&D (software & hardware teams) Support and train internal and external application engineers Answer product-level and application-level technical queries Develop, modify, and maintain example code, reference applications, and demonstration ...