Function: NRC
Job reports to: Service Manager
Location: Neagron House – HQ
Job Purpose
Working in a fast-paced Crane Company environment, you will carry out a wide range of support duties and hire control whilst reporting to the Service Manager.
Key Accountabilities
1. Parts sales to external customers – identify, quote, order and invoice
2. Maintain internal parts and consumable stock – order, issue and audit
3. Hire Control for Test Weights – Full process inc. quotations, transport and invoicing
4. Manage and administer the crane servicing schedule
5. Administer periodic LOLER certifications maintaining statutory compliance
6. Prepare and process service job paperwork
7. Answering the telephone and dealing appropriately with breakdowns, enquiries etc.
8. Ad hoc service support needs as required by the Service Manager
Required Job Skills, Experience and Qualifications
9. Experience working in a busy environment
10. Work well under pressure and retain a positive attitude
11. Experience in a technical or workshop environment
12. Excellent communication skills both verbal and written
13. Excellent attention to detail
14. Ability to adapt and solve problems using initiative
15. Willingness to undertake training to expand product knowledge
Company Background
The Joseph Gallagher Group is a family owned Civil Engineering business that delivers expertise whilst putting client satisfaction at the core of the business. Built on a personal reputation for honesty and quality, we understand the actions we take affect the communities and environments we operate in.
LIFE Culture
We're promoting a culture change within the industry and demonstrating initiatives to dramatically improve Health, Safety and Wellbeing. In 2014, we launched our award-winning cultural safety programme (LIFE) which is deeply embedded into the company’s DNA and core values.
Disability Confident Committed
We are a disability confident employer and we're committed to providing equal opportunities in employment. All individuals will be treated in a fair and equal manner and in accordance with the law regardless of gender, marital status, race, religion, colour, age, disability or sexual orientation.
Reasonable Adjustments
We want to make our recruitment processes accessible to everyone, so if there is any way that we can support you to enable you to be the best you can, please contact the HR team at HR@josephgallagher.co.uk.