Go Outdoors- 1449 Sunderland, Unit 2 Pallion Retail Park, SUNDERLAND, Sunderland, United Kingdom
Job Description
Posted Wednesday 27 May 2026 at 00:00 | Expires Monday 1 June 2026 at 23:59
Role Overview
At GO Outdoors, we don’t just equip adventures — we inspire them. As a Store Colleague, you’ll play an important role in delivering a great in‑store experience every day, helping customers feel welcome, supported, and ready for their next adventure.
Key Responsibilities
* Welcome customers with confidence and energy, offering friendly support and helping them find the right products for their needs.
* Use in‑store systems to check stock, share product options, and support the full customer journey.
* Keep the shop floor clean, organised, and fully replenished — ensuring displays stay fresh and aligned with GO Outdoors standards.
* Support day‑to‑day store tasks, including till duties, restocking, and following all safety and store guidelines.
Skills & Experience Required
* A positive, enthusiastic approach suited to a fast‑paced, customer‑focused retail environment.
* Strong communication skills, with confidence engaging customers and working as part of a team.
* Willingness to learn, take on new tasks, and develop skills in a supportive store environment.
* Flexibility to work a variety of shifts, including weekends, evenings, and busy seasonal periods.
* A genuine passion for the outdoors and GO Outdoors product range.
* Proactive attitude, with confidence in approaching customers and supporting sales opportunities.
* Strong attention to detail, ensuring the shop floor is always well presented and customer‑ready.
* Self‑motivated, with a desire to learn, improve, and progress within the business.
What We Offer
* Incremental Holiday Allowance
* Staff Discount on qualifying purchases across Group retail stores and online
* Exclusive Colleague Bike Discount scheme
* Discounted Gym membership
* Personal development opportunities to learn and develop at work
* Access to Apprenticeships and accredited qualifications
We are proud to be an equal opportunity employer, committed to creating a workplace where every colleague is valued, respected, and empowered.
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