Retail Store Manager (KD13532) - Bath, BA2 7AYAbout the RoleWe are looking for an enthusiastic and driven Store Manager to lead The Market—our busy on-campus convenience store at the heart of the University community.Serving over 10,000 customers each week and generating £1M+ annual turnover, this is a fantastic opportunity to take ownership of a high-performing retail operation and make a real impact.You will be responsible for delivering excellent customer experience, leading a diverse team, and driving strong commercial performance across all aspects of the store.Key ResponsibilitiesLead the day-to-day operations of The Market, ensuring high standards of availability, cleanliness, safety, and overall store presentationDrive commercial performance by managing stock control, ordering, supplier relationships, pricing, and minimising wastageInspire, manage, and develop a diverse team, including recruitment, training, rota planning, and performance managementDeliver an outstanding customer experience by resolving queries, supporting promotions, and maintaining a welcoming environmentMonitor and analyse sales, margins, and stock data to improve performance and ensure profitability targets are metEnsure full compliance with financial procedures, audits, health & safety, food safety, and mandatory training requirementsAbout YouYou are a confident and inspiring leader who thrives in a fast-paced retail environment.You will bring:Proven experience in retail or food retail managementStrong organisational and operational skills, with the ability to manage competing prioritiesA proactive, solutions-focused approach to problem solving and continuous improvementA passion for delivering excellent customer service and enhancing the customer experienceThe ability to lead, motivate, and develop a diverse teamA calm, adaptable mindset with the confidence to perform under pressureFurther informationThis role is offered on a permanent, full-time basis (36.5 hours per week).For an informal discussion about the role, please contact James Jeffery, Retail Operations Manager, at jj644@bath.ac.uk. Please note that applications must be submitted through the University’s official website.We consider ourselves to be a university where difference is celebrated, respected and encouraged. We have an excellent international reputation with staff from over 60 different nations and have made a positive commitment towards gender equity and intersectionality receiving a Silver Athena SWAN award. We truly believe that diversity of experience, perspectives, and backgrounds will lead to a better environment for our employees and students and encourage applications from all genders, backgrounds, and communities, particularly from under-represented groups, and value the positive impact that will have on the university. We are committed to maintaining a safe and secure environment for our students, staff, and community by reinforcing our Safer Recruitment commitment.We're very proud to be a signatory of the Armed Forces Covenant. an accredited Disability Confident Leader; autism friendly university, committed to building disability confidence and supporting disabled staff. What we can offer youWe're continually expanding our benefits package to better support you and enhance your experience with us and the below is just an example of some of the many great benefits we offer:Free counselling services through Health AssuredCycle to work schemeElectric vehicle salary sacrifice schemeStaff discount at Team Bath gymStaff discounts on postgraduate tuition feesStaff discount on language coursesGenerous employer contributory pension schemesGenerous annual leave allowance with an additional 5 discretionary days so that you can enjoy a positive work life balanceA wide range of personal and professional development opportunities including Apprenticeships, LinkedIn Learning and moreFree entry to the Holburne Museum in BathLocal discounts and moreA family-friendly workplace An excellent reward package that recognises the talents of our diverse workforceRelocation allowanceVisa reimbursement and Interest-Free Loan to help with the cost of some immigration expensesFind out more about our benefits and watch the video to hear from our staff about what makes the University of Bath a great place to work as well as following us X and LinkedIn. Closing Date: 15 Apr 2026 Department: Operations & Facilities Support Salary: £31,236 to £37,694