Morgan McKinley is looking for an experienced Collections Officer to work for a company based in the Reading area. The Collections - Debt recovery support job involves working as part of the collections team. Proven experience in finance, collections, and debt recovery is required.
Salary: up to £38K per annum
Location: Reading, 4 days office based and 1 day from home
Collections Officer duties:
Monitor and manage the customer accounts
Chasing customer payments via telephone / email
Negotiate repayment plans with customers
Maintain accurate customer records, logging calls / correspondence etc
Checking overdue accounts and payment information
Reporting on debtors / collections activity and customer accountsSkills and experience required:
Proven experience working within a collections or a similar debt recovery financial services support role
Excellent IT skills, including MS Excel
Good communication skills, both verbal and written