Service Administrator Location: Newark-on-Trent Salary: £30,000 – £32,000 per annum, depending on experience + company benefits Neos Engineering are partnered with a well-established machinery solutions provider, supplying high-quality equipment to the construction, plant, agricultural, recycling, and aggregates sectors. Due to continued growth, they are now seeking a highly organised and motivated Service Administrator to join their professional and customer-focused team in Newark-on-Trent. The Role This is a key position within the service department, responsible for delivering outstanding customer support and ensuring the smooth scheduling and administration of all service activities. The successful candidate will act as the first point of contact for aftersales queries and play a vital role in maintaining efficient internal operations. Responsibilities include: Handling aftersales queries via phone and email in a professional and timely manner Scheduling engineers for breakdowns, servicing, pre-delivery inspections (PDIs), and stock inspections Creating and maintaining service jobs in IBCOS GOLD, ensuring accuracy of customer and machine information Processing jobs promptly, including time approvals and invoicing Submitting and managing warranty claims via the SANY portal Preparing and following up on service quotations with customers Coordinating with the parts department on stock availabil...