Overview
Join to apply for the Events Fundraising Officer role at North West Air Ambulance Charity.
The Northwest Air Ambulance Charity (NWAA) provides enhanced pre-hospital care needed to make a life-changing difference. We provide emergency medical treatment when time is critical. As a Charity we have developed our service by embracing change which has enabled us to implement new and innovative ways of working and increase our impact on patient outcomes. We continuously look to develop our service to ensure we continue to change and save lives.
Job details
* Job title: Events Fundraising Officer
* Base: Knowsley
* Department: Income and Engagement
* Reporting to: Events Manager
* Salary: £23,487
* Working hours: 35 hours per week
Responsibilities
* Recruit and deliver excellent stewardship to all participants for a wide range of third-party challenge events, including skydives, walking, cycling and extreme runs whilst meeting set income KPI’s.
* Support with re-engaging lapsed Community and Event supporters through mailings and delivering excellent stewardship across a variety of channels including event webpages to contribute to driving down our attrition rate.
* Carrying out research as directed and assisting colleagues with the development and implementation of supporter engagement, fundraising events and campaigns as required.
* Work with the Marketing team to create inspiring and compelling content and resources for multiple channels including digital, social, and print to aid recruitment of participants in line with KPI’s and income targets.
* Provide administrative support to the events team, ensuring processes are completed effectively and in a timely manner. Act as the point of contact for event enquiries and ensure effective data inputting on the charity’s database.
* Work with the events team to create, establish, and grow a running community across multiple channels including Strava, social media groups and our website.
* Input into the wider Community and Events Team, including regular contribution to team meetings and planning processes, ensuring colleagues are properly briefed to promote events in their areas.
* Raise the profile of the charity by being a brand ambassador and always working within the charity values.
Person specification
Experience
* Experience of delivering excellent customer service
* Proven experience of working in an administrative or operational role
* Demonstrable experience of events fundraising and/or an understanding of the fundraising landscape
* Proven experience of supporting a small team in a similar environment
* Experience of coordinating meetings, and minute writing
* Experience of financial administration
Skills
* Excellent written and verbal communication skills, including a confident telephone manner.
* Good attention to detail
* Good organisational and planning skills with ability to juggle multiple projects to meet deadlines.
* Strong interpersonal skills and a team player
* Good practical knowledge of Microsoft Office (Word, PowerPoint, Excel and Outlook)
* Practical knowledge in social media channels, Canva and WordPress
Other
* A passion for the cause
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