Overview
Senior Site Reliability Engineer — Job Tenure: Full-time, permanent. Salary: Competitive.
Company Description: Ready to join a team that's leading the way in reshaping the future of insurance? Here at esure Group, we are on a mission to revolutionise insurance for good. We’ve been providing Home and Motor Insurance since 2000, with over 2 million customers trusting us to keep them covered through our esure and Sheilas’ Wheels brands. With a bold dedication for digital innovation, we\u2019re transforming the way the industry operates and putting customers at the heart of everything we do. After completing a multi-year digital transformation, we’re now leveraging advanced technology and data-driven insights alongside exceptional service to deliver personalised experiences that meet our customers’ changing needs today and in the future.
Job Description: We are currently recruiting for a Senior Site Reliability Engineer to join our Tech Enable team. As a Lead Engineer for Site Reliability, you must demonstrate various skills to effectively lead and engage in SRE practices.
Responsibilities
* Act as a point of escalation for critical issues, applying technical expertise to address complex problems in collaboration with other teams.
* Serve as the SRE Lead\'s backup, assuming leadership duties when necessary to maintain the continuity and efficiency of SRE operations.
* Provide day-to-day guidance, support, and informed decision-making for the team, maintaining stability and direction.
* Serve as a subject matter expert, shaping technical direction, leading initiatives, and mentoring colleagues to build team capability.
* Stay up to date with emerging technologies and industry trends, sharing knowledge across company communities to embed SRE best practice.
* Drive continual improvement by automating manual processes and optimising monitoring systems to achieve full estate coverage.
* Lead initiatives to improve availability, performance, and scalability through proactive monitoring, capacity planning, and ongoing maintenance.
* Collaborate with development squads to embed monitoring, reliability, and scalability best practices within the development lifecycle.
* Represent the SRE team in stakeholder engagements, providing progress updates, managing expectations, and addressing concerns.
* Operate as a primary contact for pressing issues, employing technical skills to solve complex problems rapidly in coordination with other teams.
* Participate in out-of-hours on-call or standby duties when required.
Qualifications
* Deep experience of AWS (particularly EC2, EKS, Lambda, S3, IAM, etc).
* Monitoring / alerting tools (Grafana, Prometheus, Loki, CloudWatch and Dynatrace).
* Subject matter expert on monitoring best practices for a variety of platforms and technologies.
* Docker and Kubernetes.
* Git / Gitlab / Jenkins / CI/CD / ArgoCD.
* Jira and Confluence.
* Scripting or coding with shell / bash / python.
* Terraform.
* Able to assist in troubleshooting complex issues involving multiple platforms and technologies.
* Using agile principles and ways of working.
* Familiarity with best practice for cloud-hosted architectures.
* The ability to manage and track multiple workstreams simultaneously.
* Additional information welcome.
Benefits / What\'s in it for you?
* Competitive salary that reflects your skills, experience and potential.
* Discretionary bonus scheme that recognises your contributions to esure\u2019s success.
* 25 days annual leave, plus 8 flexible days and the option to buy or sell additional holiday.
* Flexible benefits platform with perquisites to support health, wellbeing, lifestyle and finances.
* Company funded private medical insurance for qualifying colleagues.
* Fantastic discounts on our insurance products (50% off for you and spouse/partner, 10% off for direct family).
* Hands-on training, mentoring, access to academies, regular career conversations, and expert partner resources.
* Volunteer days: 2 days per year to support local communities.
* Opportunity to join internal networks and communities to connect and learn with colleagues.
* Commitment to flexible working arrangements and inclusivity, including support for the ABI\u2019s Make Flexible Work campaign; ask about the flexibility you need.
Company & Culture
We are committed to creating an inclusive and diverse workplace where everyone feels valued, respected, and empowered. We celebrate individuality and believe diverse perspectives drive innovation, helping us better serve our customers and communities. Our commitment to equality extends to every part of our business, from hiring practices to professional growth opportunities, ensuring equal access and support for all.
Company Details
Our hybrid working approach puts you in control of how and where you work. See a full overview of our benefits at the rewards and benefits page: Reward and benefits | Esure Group PLC
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