Are you passionate about delivering exceptional hospitality and eager to join a dynamic team at one of the world's leading hotel brands? We are currently recruiting for a dedicated individual to join our team. We believe in creating memorable experiences for our guests and we want our associates to be at their best: to care for their holistic wellbeing, to feel a sense of belonging, to know their co-workers are committed to a culture of respect and kindness.
The impact
you’ll make: We
offer the best equipment and the best environment, whether our members and
guest’s are chasing their fitness goals, relaxing after a busy day of work or socializing
with friends. They walk through the door and feel like they are at home, our
clubs are a place to relax and socialise
and we encourage a sense of community and belonging that being part of a club brings.
What is in it for you: In addition to receiving a competitive salary and investment in your personal development, you will have access to an array of perks and discounts including:
* Free Meals on Duty: Enjoy complimentary meals while at work.
* Uniform Provided: A professional uniform is supplied for all employees.
* Explore Discounts: A Marriott Discount Card that offers benefits on hotel stays and F&B across 140 countries.
* Pension Scheme: Participation in The People’s Pension.
* Employee Assistance Programme: Free and confidential support for various challenges, including financial advice, stress, and health issues.
* Career Development: Opportunities for career growth and internal transfers within Marriott's global network.
* Training and Development: Access to training programs to enhance your skills and advance your career.
Responsibilities: Here's what your journey with us entails:
* Provide general club orientation to guests
upon arrival, such as the location and use of locker rooms, gym and pool
* Welcome and acknowledge each guest and member
with a smile, eye contact and a friendly welcome, using their name when
possible
* Carry out regular Health & Safety checks,
pool testing, sauna and steam room checks
* Process new members sign ups
* Maintain cleanliness of workstation, gym,
locker rooms, poolside, sauna and steam room
* Dispose of rubbish and dirty linens in the correct
area
* Clean and stock supplies and amenities in the
locker rooms
* Report accidents, injuries, and unsafe work
conditions to manager, support with first aid if required
* Monitor the pool area and ensure users are
safe and adhering to rules
* Anticipate and address guests’ service needs
Safety and Company Policies:
* Follow all company and safety and security policies and procedures.
* Report maintenance needs, accidents, injuries, and unsafe work conditions to the manager.
* Complete safety training and certifications.
* Ensure uniform and personal appearance are clean and professional.
* Maintain confidentiality of proprietary information.
* Communicate with others using clear and professional language.
* Develop and maintain positive working relationships with others.
* Support the team to reach common goals.
* Listen and respond appropriately to the concerns of other employees.
* Ensure adherence to quality expectations and standards.
Note: This above description is not intended to establish a total definition of the job, but an outline of the duties.
What we’re looking for
* A warm, people-oriented demeanor
* A team-first attitude
* A gift for paying attention to the smallest details
* Pool plant, pool lifeguard and or
first aid qualification are desirable, although we support your training to
obtain these qualifications
Preferred Qualifications:
* Education: High school diploma or G.E.D. equivalent.
* Related Work Experience: At least 1 year of related work experience in a customer service role.
With this role you will be working 16 hours per week over 2 days, including weekends with a variety of early and late shifts - do you need flexibility in your life? We are happy to discuss this with you!
Join us and be part of a team that values excellence, sustainability, and career growth. Apply today to start your journey with Marriott!