Move Manager / Sales Progressor at Norwich
We’re looking for an organised, detail-focused Move Manager / Sales Progressor with a proven track record of success in administrative roles.
Experience within estate agency, residential lettings, or a strong understanding of the home-buying process is highly desirable.
What we’re looking for:
A strong reputation for delivering exceptional customer service
Enthusiasm to learn and continuously develop within the property industry
A genuine passion for haart, our values, and our commitment to our customers
The ability to manage multiple tasks, maintain accuracy, and keep the branch running smoothly
What you’ll be doing:
1. Managing and nurturing client relationships throughout the sales journey
2. Ensuring the smooth day-to-day running of branch sales progression
3. Assisting with and processing home sales from offer to completion
4. Liaising with buyers, sellers, solicitors, and other key stakeholders in the home-moving process
5. Supporting the wider team to deliver an efficient and professional customer experience
If you thrive on organisation, enjoy coordinating moving parts, and take pride in delivering a seamless customer journey, we’d love to hear from you.
What’s on offer to you
Basic annual salary is between £20,000 to £22,000 (Depending on experience)
6. Basic salary of £20,000 to £22,000 per year
7. Complete on target earnings of £30,000 per year
8. Quarterly bonuses for successfully converting a % of the pipeline:
65% - £250
75% - £500
85% - £750
What to expect as a Sales Progressor at haart Norwich
9. Register client details
10. Chase key stakeholders throughout the home buying process:
11. Mortgage advisers or lenders
12. Solicitors
13. Your buyer
14. The vendor (client selling the house)
15. Surveyors
16. Any other key parts to the process
17. Gather required documents to complete the sale
18. Identification
19. Mortgage agreement
20. Required insurance policies
21. Manage the home buying process to ensure successful completion
What you need to bring to the table
Demonstrable track record of success and knowledge within an administrative role. Ideally, you have experience or knowledge about Estate Agency/Residential Lettings and the home buying process
A reputation for delivering outstanding customer service
Enthusiasm to learn and continuously develop your knowledge and skills to drive your career within the property industry
Passionate about haart, our values and processes
A hunger to earn. A drive to work hard and reap the rewards from your dedication
As a Sales Progressor, we would expect you to; be able to pick up client relationships, to manage multiple cases at one time and effectively communicate with and update your key stakeholders within the home buying process to ensure a smooth completion
Dedicated training and coaching to support your ongoing development
A chance to build on your career, providing you with opportunities to gain more experience and knowledge to help you progress to the next level
Are you good at?
Engaging with people from all walks of life. You’re able to hold conversations to establish their needs and wants. You communicate effectively through email, phone and face to face
Spinning a lot of plates, you’ve mastered multitasking and excel managing numerous responsibilities and tasks
Being a Team Player
Wanting to do an excellent job, not just for you but for the team and most importantly your customer
Believing in yourself and your abilities – and not being afraid to show it
The finer details
We are currently conducting some interviews using video software. To be eligible to proceed in our recruitment process, you will need:
22. Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006)
23. We’ll need evidence of your right to work in the UK, in the form of:
24. Passport/Birth Certificate
We will also need
25. Proof of Address
26. National Insurance