Job Description:
Job Title: Business Control Manager - GBGM AML Refresh & Enablement Operations - Readiness & Adoption
Corporate Title: Vice President
Location: Bromley
Company Overview:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day.
We are committed to being a diverse and inclusive workplace, hiring individuals from broad backgrounds, and investing in our teammates' well-being. We believe in working together and offering flexibility depending on roles.
Working at Bank of America offers opportunities to learn, grow, and make an impact. Join us!
Location Overview:
Our Bromley office is in one of London’s greenest boroughs, with easy access to central London via train.
We are dedicated to creating a great place to work, supporting our teammates' wellness, and making a positive community impact. We maintain an in-office culture with flexibility based on role-specific needs.
Job Description:
We are seeking a motivated AML Readiness & Adoption Associate to support change initiatives ensuring compliance with CIP and CDD requirements and driving adoption organization-wide.
Role and Responsibilities:
1. Build and maintain relationships across AML, FLUs, and key partners as a change readiness liaison.
2. Develop processes to improve effectiveness and efficiency of LRR and business initiatives.
3. Resolve operational issues and implement sustainable solutions.
4. Support KYC-related queries and requests within Refresh Operations.
5. Drive change readiness for AML initiatives to ensure timely and quality refreshes.
6. Collaborate with Audit and Compliance on audit findings and regulatory activities.
7. Execute AML change initiatives with a focus on timely completion.
8. Lead resolution of complex KYC queries and requests.
9. Align operational processes with policies, regulations, and controls.
10. Identify and monitor AML risks and trends, integrating risk insights into programs.
11. Escalate AML risks, participate in program improvements, and support risk management efforts.
12. Work with business leaders to update documentation based on evolving needs and regulations.
13. Engage with senior stakeholders to identify issues and control improvements.
Managerial Responsibilities:
* Manage associates and promote an inclusive environment.
* Demonstrate deep process knowledge and focus on operational excellence.
* Communicate effectively across the enterprise.
* Ensure proper risk controls and culture.
* Provide coaching, feedback, and motivation to team members.
* Manage expenses and budgets responsibly.
* Assess talent and build organizational bench strength.
* Prioritize and delegate work to deliver results.
Qualifications:
* Bachelor’s degree or equivalent, with AML or compliance training a plus.
Skills:
* Experience in financial services, compliance, or legal sectors, with AML knowledge preferred.
* Excellent communication skills.
* Strong attention to detail.
* Proficiency in Microsoft Office, documentation tools, and document management systems.
* Ability to manage multiple projects and meet deadlines.
* Ability to navigate ambiguity, influence stakeholders, and lead compliance activities.
* Familiarity with audit processes and regulatory requirements.
Benefits of working at Bank of America:
* Comprehensive healthcare, pension, life assurance, and income protection.
* Childcare support and flexible benefits.
* Wellbeing programs, volunteering opportunities, and cultural memberships.
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