Role Overview
We are seeking a dynamic and experienced Team Leader to join our team in Lincoln. This pivotal role involves leading and motivating a team of legal professionals to ensure they deliver exceptional service to our clients. The ideal candidate will have a strong background in managing teams within a regulated environment, preferably in a private practice solicitors’ firm, with expertise in Landlord and Tenant Law being highly desirable.
Key Responsibilities:
1. Leadership and Team Management: Lead a team of direct reports, including Legal Support Assistants and Paralegals. Ensure the team remains motivated, meets operational requirements, and adheres to HR policies and procedures.
2. Operational Oversight: Assist the Head of Department with the renewal of regulatory licenses and insurances, monitor stock and stationery levels, and manage team facilities.
3. Client and Relationship Management: Serve as a key point of contact for the team, build strong commercial relationships with clients, and resolve escalated client complaints effectively.
4. Marketing and Brand Development: Support marketing and brand awareness initiatives by attending conferences and industry events and contributing to building the firm's brand in the open market.
5. Case Management: Promote excellent case management practices, oversee central diaries, and ensure proper handling of team files.
6. Regulatory Compliance: Assist in maintaining compliance with relevant legal and regulatory standards.
Qualifications and Experience:
1. At least 12 months of experience as a people leader, with 3+ years being advantageous.
2. Experience in a regulated environment, ideally within a private practice solicitors’ firm.
3. Qualified Solicitor or Fellow of CILEX preferred.
4. Expertise in Landlord and Tenant Law is highly advantageous.
5. Strong problem-solving skills and the ability to think creatively to find solutions.
6. Excellent interpersonal and communication skills.
7. Proven track record of managing and developing high-performing teams.
8. Ability to manage multiple demanding deadlines effectively.
What We Offer:
1. Competitive salary.
2. 26 days of annual leave plus UK bank holidays.
3. Discretionary annual bonus based on company performance.
4. Opportunities for professional growth and career advancement.
5. Support for CPD and professional qualifications, and in-house competency training in Civil Litigation.
6. Various employee discounts across our group companies.
7. Access to an employee assistance program.
8. A supportive and inclusive company culture that encourages personal growth and values attention to detail and common sense.
Work Environment:
1. Office-based role at our Lincoln office, with the potential to transition to a hybrid working model after successfully passing a probationary period.
2. Standard office hours: 09:00 am - 05:30 pm, Monday to Friday.
REF-220 058 #J-18808-Ljbffr