Passionate about pets and delivering excellent customer service?
We are seeking a bright and bubbly Veterinary Receptionist to assist with a busy reception within a small animal hospital. You will be the first point of contact for clients and the general public both on the telephone and in person. You will also be able to demonstrate a professional and knowledgeable impression to promote the Practice and give confidence to our clients. If you can bake we enjoy Cake Fridays!
About the role
This is a very fast-paced and varied role that is ideal for a highly driven candidate that thrives on providing a high level of customer service.Our experienced team of veterinary surgeons are supported by a dedicated team of qualified and student veterinary nurses and we all pride ourselves on providing the highest possible levels of patient care.
Duties/responsibilities include?
1. Greet clients and provide exceptional front-of-house service
2. Handle incoming telephone calls and respond to client queries
3. Process payments and manage insurance-related inquiries
4. Respond to client emails professionally and efficiently
5. Maintain the cleanliness and presentation of the reception and waiting areas
Rota
This is a part-time permanent role working 30 hours per week with shifts ranging from 8:00am-2:00pm, 1:15pm-7:15pm, 12:30pm-6:30pm, 8:00am-1:00pm, 8:30am-5:00pm.
If this is for you please get in touch, we have a fabulous team waiting for you to join them!
In addition to a competitive salary, you will benefit from:
6. 6.6Weeks annual leaveFTE
7. Additional annual leave for your birthday which will be added to your holiday allowance
8. Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
9. Cycle to work scheme
10. Initiatives focused on employee wellbeing
11. Non-accidental injury support
12. Learning and development opportunities via the IVC Evidensia Academy
13. Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers
14. Pension scheme
15. Discounted staff pet care
#J-18808-Ljbffr