Job Title: Commercial Account Handler
Location: High Wycombe
Full/Part Time: Full Time
Salary: £45,000 per annum
OVERVIEW
Lawes are working with a leading name in the market who due to growth have an opportunity for a Commercial Account Handler to join their team in High Wycombe. This is an excellent opportunity for an experienced account handler to have a clear path to step into an Account Executive role and inherit a chunky book of business.
RESPONSIBILITIES
* Manage a portfolio of commercial clients, building strong relationships and acting as the primary point of contact.
* Oversee renewals, policy administration, endorsements, and cancellations.
* Ensure compliance with FCA regulations, Consumer Duty obligations, and internal standards.
* Identify opportunities to enhance client coverage and mitigate risk.
* Support and mentor junior team members and collaborate across departments to meet client needs.
* Maintain industry knowledge, engage with insurers, and negotiate terms to benefit clients.
DAY-TO-DAY
* Handle client communications and inquiries efficiently.
* Prepare and process policy documentation, renewals, and endorsements.
* Conduct compliance checks and maintain accurate records.
* Collaborate with colleagues to deliver tailored insurance solutions and support team development.
* Stay updated on market trends and insurer relationships.
SKILLS
* Strong client-focused communication and service skills.
* Excellent organisation, time management, and decision-making abilities.
* Collaborative, supportive, and capable of mentoring junior colleagues.
* Adaptable to fast-paced, high-volume work environments.
* Proficient with insurance platforms and client management systems (Acturis experience advantageous).
ADDITIONAL QUALIFICATIONS
CII or ACII qualification desirable, or willingness to work towards it with business support.
Contact Expert:
Sharnia Shevlin, Senior Consultant - London & South on 07458 162853
Email: sharnia.shevlin@lawesgroup.co.uk
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