We are committed to equal opportunity for all and we may collect relevant data for monitoring purposes during our candidate registration process.
* Experience of working in the retail sector at a Store Manager level, or from a different background with the required skill set.
* A proven track record of delivering exceptional customer service utilising communication and interpersonal skills.
* Ability to rapidly build strong, working relationships with your customer base and in the communities, and ability to adapt and challenge where needed.
* Previous experience making key decisions and action planning to drive results.
* Line manager experience and knowledge of HR best practice with a real passion for developing your team through their careers, supporting them to be the best that they can be.
* Strong understanding of sales and setting KPIs to enhance the store performance.
What will make you a successful Boutique Leader?
As the leading brand ambassador of your boutique, you'll demonstrate passion and inspirational leadership to drive the commercial success of your boutique, coupled with the ability to nurture a fantastic team who promotes our unique brand experience and the Nespresso Story.
About Nespresso
Nespresso is a name synonymous with luxury, innovation and sustainability. Our story began with a simple revolutionary idea: to enable anyone to create the perfect cup of espresso coffee – just like a skilled barista. Since 2001 in the UK, we have responded to consumers’ increasing appreciation for our quality coffee and our year‑on‑year growth is a testament to the quality of our offering. We are committed to reducing, reusing and recycling, and our B Corp certification reflects 30 years of commitment to sustainability.
What you can expect from working in Nespresso?
A community that is committed to support and recognise talent, providing multiple opportunities and resources for personal development and growth. You will feel you can be yourself, voice your ideas with confidence and believe your best is yet to come. On top of this, expect great benefits such as a competitive salary, bonus, pension scheme and more.
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