What you’ll be doing
• Manage a portfolio of key public sector accounts and deliver against revenue targets.
• Build and maintain strong relationships with senior government customers across central government, defence, and public safety sectors.
• Identify and pursue sales opportunities to meet and exceed revenue targets, typically managing multi-million-pound accounts.
• Collaborate closely with field account managers and internal teams to resolve customer issues related to billing, service, and delivery.
• Navigate public sector procurement processes, including Crown Commercial Frameworks, to facilitate smooth sales transactions.
• Ensure compliance with security clearance requirements and maintain confidentiality when handling sensitive customer information.
• Provide exceptional customer service by proactively addressing client needs and facilitating problem resolution.
• Contribute to a supportive team environment by sharing knowledge and supporting colleagues.
Experience Required
• Proven experience in account management, within sales or inside sales roles, and a background in telecoms and/or I.T and technology
• Demonstrated ability to manage and grow customer relationships.
• Problem-solving with the ability to facilitate issue resolution across multiple teams.
• Confidently engage with and manage senior government and public sector client relationships.
• You hold Security Clearance (SC) or are willing to undergo the clearance process.
• Knowledge of public sector procurement processes is highly desirable.
DON'T MEET EVERY SINGLE REQUIREMENT? Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.