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Field operations manager

Birmingham (West Midlands)
Permanent
Sol Recruitment Ltd
Field operations manager
Posted: 6 October
Offer description

Field Operations Manager Field-Based - North & Central £33,150 - £34,680 + bonus/commission A well-established UK field services provider, specialising in utility sector support, is seeking an experienced Field Operations Manager to lead regional operations and drive performance across a remote field team. About the Company This organisation is a recognised leader in external field agency solutions, with a strong reputation for delivering high-quality services across the utilities industry. With a central base in the Midlands, the company operates nationwide and upholds a culture of professionalism, accountability, and continuous improvement. The Role The Field Operations Manager will be responsible for managing a regional field team, with a focus on performance, compliance, and operational efficiency. The role includes direct responsibility for training, recruitment, auditing, and supporting field operatives. A strong understanding of debt collection processes and procedures is essential, as the role includes managing and overseeing debt recovery visits. Key Responsibilities * Lead, manage, and support a team of field-based professionals * Recruit, train, and audit field operatives to maintain high standards * Monitor field performance to ensure delivery of KPIs and SLAs * Provide coaching through regular one-to-ones and accompanied field visits * Analyse performance data and submit r...

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