Do you have customer service experience? Enjoy being the first point of contact? Yes? I may have the ideal role for you… We require a Account Coordinator to join us on a permanent basis, at our Cirencester site. The role will focus on high volume of quotes/estimates generated by the client and reduce the volume through customer engagement. Support the account manager in delivery of the agreed contract with the client ensure performance and KPIs are met. * Responsible for the commercial delivery to the client, managing the relationship with our subcontractors and operational link * Daily/weekly review and audit of sub-contractor application submission to agreed deadlines * Processing Sub-contractor & supplier invoices through our in-house system with a high degree of accuracy * Client invoicing through Verisae & Siclops with a high degree of accuracy * Wip review * Preparation of client specific reports * Monitoring contractual billing deadlines, ensuring these are met * Weekly/monthly sub-contractor conference calls to review submissions and resolve issues/rejections * Raising Purchase orders to Sub-contractors * Working to pre-determined daily, weekly and monthly KPI's * Accurate & full recording of finance updates & notes on in-house and external software and portals * Highlighting margin performance * Providing exceptional customer service * To ensure the sub-contractors are performing as per the contractual expectations * All work orders for the client are invoiced within the agreed timeframes When you join us, you will receive: Salary: £25,397 per annum 4% bonus, subject to achievement of targets 25 days annual leave Bank Holidays. Group personal pension scheme of matched contributions between 5% and 6% Health Cash Plan & Life assurance Funded Training Sponsorship Scheme Discounts, vouchers, and financial aid programs At Arcus we are passionate about individual development which is why we are proud to offer industry leading Learning & Development opportunities to our colleagues. Don't miss out on this great opportunity, apply today by clicking on the 'apply' button Proud member of the Disability Confident employer scheme Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .