Overview
In this role, you have the opportunity to promote Philips Healthcare products & systems. The Applications Specialist ensures that customers (e.g. end-users, technicians, operators) are properly trained to optimally use the equipment delivered, installed and handed over by Philips Healthcare and maximizing customer satisfaction.
This position will be field-based (in a home-office set-up), for frequent travel throughout Central Southern England & London.
Responsibilities
* Promote Philips Healthcare solutions through customer visits, demos, seminars, and trade shows.
* Collaborate with account teams to meet targets and support new product launches.
* Deliver high-quality application training, including initial, upgrade, and refresher sessions, ensuring optimal equipment use.
* Develop training schedules with customers and provide follow-up support to maintain satisfaction.
* Conduct regular customer visits for feedback and report challenges in equipment usage.
* Ensure compliance with safety standards, health regulations, and company quality policies.
* Support sales teams during acquisition and stay updated on clinical and operational developments.
* Collect and report on customer feedback regarding quality standards and complete assigned regulatory training.
Role context
You are a part of the Clinical Services team for Hospital and Ambulance Monitoring (H&AM). You will be closely working with Account Managers and Product Managers to achieve the result of the modality and maximize customer satisfaction.
You are reporting directly to the Clinical Application Lead.
Qualifications and skills
* Degree level education or equivalent
* Knowledge and experience of Monitoring products
* Minimum of 4 years’ experience in clinical field using patient monitoring devices
* Fluent in English, verbal and written in addition to local language
* Experience/Qualification in Teaching/Training
* Good IT skills
* Flexibility and willingness to travel frequently in the allocated territory and sometimes throughout the UK, with a valid driving license (a must have)
Equal opportunities
Philips are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Should you require any reasonable adjustments to enable your participation in the interview process, please advise us of this in your application.
Why join Philips
We offer competitive health benefits, a flexible work schedule and access to local well-being focused activities. Philips University is available to all employees for learning and development opportunities.
Why Philips? Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving lives by delivering innovative solutions across the health continuum. Learn more by watching related videos and exploring our career site for stories from employees and information about our recruitment process.
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