The vacancy
Permanent, Full time – Monday to Friday
bpha is a forward‑thinking housing association on a mission to build thriving communities where people can live happily in a home they can afford. We're proud of our team’s commitment to quality, safety and customer experience. Do you have social housing and planned works experience? We are looking for a Senior Project Manager to lead our Asset Investment (Planned Works) team.
About the role
You’ll lead the delivery of capital investment and refurbishment programmes across our housing stock, playing a critical role in our long‑term asset strategy to ensure homes remain safe, modern and fit for the future. You’ll be accountable for programmes being delivered safely, on time, within budget and in full regulatory and contractual compliance – while driving a customer‑focused service that exceeds satisfaction targets. You’ll foster strong contractor performance against defined KPIs, build effective stakeholder relationships, resolve issues promptly and use resident feedback and data insights to drive continuous improvement.
What you’ll be doing as a Senior Project Manager – Asset Investment / Planned Works (Social Housing):
* Lead SHEQ culture: Embed robust health, safety, environmental and quality standards across all planned works; ensure compliance with CDM 2015, British Standards, HSAW 1974, MHSWR and Section 20 consultations. Coordinate spot checks/site visits and maintain audit‑ready evidence.
* Manage & develop the team: Set clear objectives, coach Project Managers/Officers, run regular 1:1s and appraisals, address performance issues, plan resourcing and succession, and maintain aligned policies/procedures.
* Deliver programmes: Define scopes, milestones and KPIs before works commence; supervise leaseholder and Party Wall consultations; keep documentation accurate and accessible; oversee asset management system updates and data integrity.
* Procure & administer contracts: Lead procurement in line with policy (Delta portal); chair contractor meetings; manage performance and KPIs; resolve issues professionally and promptly per contract condition.
* Own budgets & forecasting: Collaborate with Property Services, Compliance, Asset Data and Finance to plan multi‑year budgets; monitor spend and value for money; report forecasts and exceptions with corrective actions.
* Champion customer experience: Communicate upcoming programmes clearly, gather feedback on materials/quality/contractor performance, support Complaint Resolution and embed learning into future delivery.
* Uphold governance: Ensure GDPR, standing orders, financial regulations, policies and mandatory training compliance across the team.
What we’re looking for as a Senior Project Manager – Asset Investment / Planned Works (Social Housing):
* Strong team leadership and people management skills.
* Construction background with sound knowledge of residential maintenance/refurbishment and contract administration.
* Health & safety knowledge (e.g., asbestos, fire safety; CDM 2015).
* Excellent stakeholder engagement, communication and problem‑solving skills; equality & diversity commitment.
* Proficient with MS Office and familiar with asset/housing management software; confident report writing (programme progress, H&S, budget spend).
Qualifications:
* Degree level (or equivalent experience) essential.
* CIH Level 3 and RICS/CIOB desirable.
About us
bpha is a Housing Association located in the Oxford to Cambridge Corridor, which is committed to providing its customers with high quality, value for money services whilst continuing to develop energy efficient, sustainable and affordable housing.
We are a leading provider and developer of affordable homes – for rent, shared ownership and supported housing.
We work together with communities – to improve opportunities, independence and quality of life for our residents, and to benefit the wider community. We bring people together, and run and support a wide range of community activities.
We invest the money we make in existing homes, to enable us to build new homes, and to deliver new and improved services.
As a bpha employee, you’d be joining 500 passionate and valued colleagues. All working together, to achieve our mission and deliver quality service for over 20,000 homes and a more than 33,000 residents (and counting!).
Our vision and values
‘Quality homes. Connected communities’.
Our vision underpins our commitment to provide and maintain safe, sustainable, efficient, high standard homes for local people.
Our values underpin the work that we do and are ingrained in our culture at bpha. We are looking for people who can share these values and translate them into day‑to‑day practices for the benefit of our communities, customers and fellow colleagues. So that we can realise our vision, together.
We are ambitious.
We are better together.
We show empathy.
We take responsibility.
Benefits
We believe that benefits should be more than just perks. For us, they aren't simply little extras added on at the end, they're fundamental parts of what we stand for, from the very beginning. As standard.
That’s why at bpha, we reward our employees by making sure we give them a supportive and caring environment, that empowers them to be happy, healthy and inspired, every day.
Money & Time
* Holiday entitlement of 28‑33 days a year, plus public holidays
* Contributory pension scheme
* Competitive pay
* Life assurance cover
Health & Wellbeing
* Private healthcare
* Mental Health First Aid
* Counselling service
* Eye tests
* Discounted gym membership
* Cycle to Work scheme
* Free annual flu jabs
* Wellbeing activities and events
* Free fruit and refreshments
Recognition
* Long service award
* Annual staff recognition awards
* Discretionary reward scheme
Lifestyle
* Annual volunteering day
* Social events, clubs and activities
* Breakout areas
* Onsite cafe/restaurant at headquarters
Development
* Opportunities for professional training and qualifications
* Workshops and training sessions for new skills
* A fresh and modern eLearning platform
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