Overview
WNS Hotel is looking for dedicated and professional individuals to join our team in a dual-role capacity as a Front Desk Assistant / Cleaner. This is a fantastic opportunity to be part of a customer-focused hospitality environment where attention to detail and a warm, welcoming attitude are highly valued.
Position details
Position: Front Desk Assistant / Cleaner
Company: WNS Hotel
Pay Rate: £12.21 per hour
Shifts: 11:00 AM to 9:00 PM, with flexibility for earlier finish times
Key Responsibilities
* Clean and prepare guest rooms after check-out to a high standard
* Greet guests, assist with check-ins/check-outs, and manage front desk duties
* Maintain a clean and organized front-of-house area
* Respond promptly and professionally to guest requests and inquiries
Requirements
* Previous cleaning experience is required
* Strong communication and customer service skills
* Prior hospitality or receptionist experience is a plus
* Reliable, organized, and able to multitask effectively
* A team player with a positive and professional attitude
* Minimum of 1 year reception and cleaner experience preferred
* Located in Southend
Benefits
* Annual leave (7.2 weeks including bank holidays)
* Company Sick Policy
* Statutory maternity/paternity pays
* Training and self-development opportunities
* Grocery discounts
* Cycle to work
* Investing and savings opportunities
* Financial wellbeing education
* My Mind Pal (mental fitness)
Employment details
* Seniority level: Associate
* Employment type: Full-time
* Job function: Customer Service
* Industries: Hospitality
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