Medical Secretary - Community Paediatric Department
The closing date is 01 June 2026
We are looking for a medical secretary for the Community Paediatric Department, based primarily at Wharton Healthcare Centre but may need to work at Leighton Hospital from time to time. The role is full-time, 37.5 hours per week, Monday to Friday, 09:00 - 17:00.
Main Duties
* Monitor referrals inbox and GP referrals, manage appropriately, respond to referrers and obtain further information if required.
* Coordinate doctors' and nurses' diaries and new referral and follow-up waiting list.
* Arrange sessions for clinicians and ensure outcomes are recorded in hospital patient record.
* Produce clinical letters for clinicians.
Job Responsibilities
* Deal with a considerable number of calls from referrers and parents/carers.
* Work independently with high accuracy and attention to detail, while being a useful team member.
* Maintain a calm, empathetic approach in dealing with callers.
Person Specification
* Good understanding of patient‑centred care.
* Understanding of the need for a flexible and adaptive approach.
* Good understanding of role boundaries.
Experience
* Proven previous administrative experience.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a Disclosure and Barring Service check.
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